Sales Coordinator

Job Purpose

The Sales Coordinator plays a key role in supporting the sales team by managing day-to-day administrative and project-related activities. This position ensures accurate tracking of sales projects, timely responses to customer inquiries, and effective coordination between sales, estimating, project management, and service teams. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, collaborative environment.

Key Responsibilities

• Respond promptly and professionally to customer requests and inquiries
• Generate, process, and track quotes from initiation through completion
• Enter and maintain accurate customer and project data in Salesforce
• Attend project kick-off meetings with Sales Executives and Project Management as needed
• Assist Project Management with change orders, revisions, and documentation for active projects
• Create internal quote numbers, Salesforce entries, and supporting documentation for Estimating
• Meet monthly with Sales Executives to review forecasting, updates, and reporting
• Process incoming service orders, including data entry, documentation, and file/server setup
• Communicate with landlords on behalf of customers to obtain approvals and submit to city agencies
• Verify subcontractor credentials, manage NDAs, and coordinate scheduling as needed
• Communicate effectively with customers, subcontractors, vendors, and internal staff
• Support Sales Executives with scheduling, time management, and task coordination
• Pull job numbers into corresponding sales orders to support cost management
• Ensure consistency and accuracy across CRM and sales forecasting systems
• Maintain confidentiality of customer and company information
• Request samples from vendors and internal teams as needed
• Assist with quote creation, design proposals, and bid documentation review
• Perform other duties as assigned

Skills & Qualifications

• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Experience using Salesforce or similar CRM platforms
• Strong organizational, analytical, and customer service skills
• Excellent written and verbal communication abilities
• Exceptional attention to detail and problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Professional, honest, respectful, and trustworthy demeanor
• Flexible, adaptable, and culturally aware
• High level of computer proficiency, including presentation support

Education, Training & Experience

• High school diploma or equivalent required
• Knowledge of the construction industry is a plus

Benefits

• Medical, dental, vision, and life insurance
• Vacation and sick time
• Paid holidays
• 401(k) with company matching after qualifying period
• Referral and anniversary bonus programs
• Employee discounts

Physical / Mental Demands & Work Environment

The physical and mental demands described are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands:
 Employees frequently sit, stand, and walk; communicate in person and by phone; use hands and fingers to operate office equipment; and reach with hands and arms. Occasionally, employees may lift and move items weighing up to 25 pounds.

Mental Demands:
 Employees regularly engage in written and verbal communication; analyze and interpret data; solve problems; perform detailed work; manage multiple tasks with frequent interruptions; meet deadlines; interact with executives, managers, staff, vendors, and customers.

Work Environment:
 This role is primarily performed in a standard office setting with a generally quiet noise level, though some assignments may involve moderate noise.

E-Verify Employer. Pre-employment background check and drug screening required.