Office Manager

Are you ready to join one of the fastest-growing accounting firms in the nation?

At Archer Lewis, we’re proud of our rapid growth and success as we serve local businesses and their owners across the country. We’re looking for passionate individuals to help us fulfill our mission of freeing up our clients to focus on their passions. If you’re seeking a rewarding career in a thriving firm where your expertise and contributions truly make an impact, Archer Lewis is the place for you.

Who We Are:

Archer Lewis is driven by a simple mission: helping local businesses and their owners spend less time on tax and accounting and more time on their passions. As one of the fastest-growing accounting firms in the country, we deliver exceptional client service to new clients every day.

With a focus on integrity and humility, we’ve built a culture where our people are empowered to grow professionally and deliver value to clients across a variety of industries. As we expand our national footprint, we remain dedicated to maintaining the highest standards of accounting while fostering an environment that supports teamwork, development, and career advancement.

Job Title: Office Manager
Location: Miami, FL
Reports To: Principal at local firm

Position Summary:

The Office Manager is responsible for overseeing the full range of administrative, operational, and office management functions of the accounting firm and fosters a positive workplace culture. This role serves as the central point of coordination between administrative staff, accountants, firm leadership, and the corporate parent company. The Office Manager ensures that office operations run efficiently, standard operating procedures are established and followed, and client and internal issues are resolved professionally and promptly.

Key Responsibilities:

Staff Management & Supervision

· Manage and supervise three full-time administrative staff members, including:
o Front-Desk Operations Associate
o Billing Specialist
o Tax Administrator

Assign, prioritize, and monitor administrative workloads to ensure deadlines and service standards are met
Provide training, guidance, and performance feedback to administrative team members
Support HR initiatives including onboarding and employee engagement

Office & Administrative Operations

• Oversee all administrative functions of the office, ensuring smooth day-to-day operation
• Establish, implement, and maintain Standard Operating Procedures (SOPs) to improve efficiency, consistency, and compliance
• Maintain central office calendar for all personnel time off/sick time and holiday office closures
• Order and manage all office supplies
• Maintain office policies, systems, and workflows to support firm operations

Accounting & Workflow Coordination

• Support scheduling and administrative aspects of client engagements
• Assign clients/projects to accountants

Client Relations & Issue Resolution

• Serve as an escalation point for client concerns or issues, ensuring professional resolution and clear communication
• Maintain strong client relationships by addressing service issues promptly and effectively

Leadership & Communication

• Liaise with the corporate parent company regarding administrative, operational, and reporting matters
• Meet regularly with firm principals to review reports, discuss office operations, and address any issues and/or upcoming needs
• Prepare and present administrative and operational updates as required

Systems & Data Management

• Maintain and manage various database systems, with a primary focus on CCH Axcess Practice
• Ensure data accuracy, system integrity, and proper use of firm software and tools
• Coordinate with internal or external support as needed for system updates or troubleshooting

Qualifications & Skills

• Previous experience as an Office Manager or in a senior administrative role, preferably in an accounting or professional services firm
• Proven experience managing and supervising staff
• Strong organizational, leadership, and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients and leadership
• Must have advanced knowledge of Microsoft Office products including: Word, Excel, Outlook and Teams
• Proficiency with practice management and database systems; experience with CCH Axcess Practice strongly preferred
• Ability to establish procedures, manage multiple priorities, and work effectively in a fast-paced environment

Benefits & Flexibility:

At Archer Lewis, we offer a comprehensive and competitive benefits package, including:

• Flexible Paid Time Off (FTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 100% Employer-Paid Short-Term Disability Insurance
• 100% Employer-Paid Long-Term Disability Insurance
• Health and Wellness Resources
• Career Development and Continuing Education Opportunities
• Collaborative, Growth-Oriented Work Environment

This job description is intended to describe the general nature of the work performed. Responsibilities may evolve based on business needs and the strengths and interests of the individual.

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Salary : $65,000 - $80,000