Analyst Order Management

Job Details

Description

For nearly 25 years, Archer has been a pioneer and a trusted global leader in delivering comprehensive compliance and risk management solutions to empower organizations to effectively navigate risks, ensure compliance, and achieve their business objectives. Our innovative GRC solutions are designed to provide companies with a clear, unified perspective on their risk landscape and enable data-driven decision-making and strategic planning. By leveraging cutting-edge technologies such as AI and risk quantification, we equip our clients to anticipate, adapt to, and overcome challenges in today’s rapidly evolving market. At Archer, we don’t just help organizations manage risk — we help our clients transform risk into a strategic advantage and turn uncertainty into opportunity. Learn more at www.ArcherIRM.com

We are seeking a detail-oriented and driven Order Management Analyst to join our team and play a key role in supporting both Sales and Finance operations. This position is responsible for ensuring the accurate and timely processing of customer orders, maintaining data integrity, and contributing to the overall efficiency of the order-to-cash cycle. The ideal candidate is looking to grow their career in revenue operations within a dynamic and fast-paced software environment.

Key Responsibilities

• Review and process customer purchase orders in line with company policies and contract terms.
• Enter and manage sales orders and returns using internal systems (e.g., Salesforce, NetSuite, or Zuora).
• Validate pricing, address, licensing, and contract details/paperwork before finalizing orders.
• Work cross-functionally with Deal Desk, Sales, and Finance to resolve order discrepancies.
• Support monthly and quarterly close processes by ensuring all orders are processed on time.
• Maintain accurate order
  
  

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need.
  
  

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in the US or hold the required visa/permit. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.