Marketing Communications Coordinator

Description

Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday – Friday (weekends/evenings as needed)Location: 202 W French Pl | San Antonio, TX 78212

Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.

Summary: Assist with marketing and communications activities for Catholic Charities, Seton Home, and St. PJ’s Children’s Home to drive client, volunteer, and donor engagement. With detailed attention to branding style guidelines, this role will develop the agency voice as the primary content producer for social media, email marketing, journalistic storytelling, testimonial development, and blogging. Will be required to work closely and collaboratively with internal stakeholders in fulfilling marketing communications deliverables.

Position Responsibilities

• *Maintain a cohesive and consistent visual and verbal identity using branding style guidelines.
• *Develop social media campaigns that tell stories, inspire action, and achieve agency goals utilizing all social media platforms (Facebook, Instagram, Twitter, LinkedIn).
• *Monitor social media accounts and provide customer service to the audience.
• *Develop content and stories for social media, email marketing, website, media publications, and other print media.
• *Use Constant Contact to develop weekly and monthly newsletters as well as campaigns to inspire support via volunteerism or donations.
• *Write journalistic testimonials and promotional pieces for Today’s Catholic and other newspapers.
• *Provide testimonial or success stories to the grants department, for volunteer services, and also for program needs.
• Film and edit video testimonial or success stories to convey messaging for events, grants, and social media.
• Maintain a polished, organized, and updated archive of stories.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Adhere to safety training and protocols daily, and take precautionary measures to ensure the safety and well-being of self, others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors' names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member who promotes collaboration and commitment to the Mission and Vision of the organization.
• Must complete all required professional development on time.
• Other duties as assigned.
  
  

Competencies

Communication

Critical Thinking

Results Oriented

Solution Oriented

Stress Management

Requirements

Minimum Qualifications:

• Education - bachelor’s degree in business, Marketing, Communications, or business-related field.
• Experience - Minimum of 2 years’ experience in marketing or communications that includes social media, graphic design, and website (WordPress) experience.
• Experience writing in different formats that include social media, email marketing, website, and testimonials.
• Must submit a digital portfolio to be considered for an interview.
• License and Credentials
• Reliable transportation
• Valid driver's license
• Must have a clean driving record
• Valid vehicle insurance
  
  

Minimum Knowledge And Skills

• Minimum 2 years of experience in various social media platforms, Constant Contact, and journalistic writing.
• Experience in Adobe Creative Cloud required.
• WordPress knowledge is highly recommended.
• Working knowledge of social media platforms, including, but not limited to, Facebook, Instagram, Twitter, and LinkedIn.
• Knowledge of the Microsoft Office suite.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills.
• Must be detail-oriented, organized, self-motivated, work well independently and on a team.
• Must be able to manage multiple projects at once with pending deadlines.
• Must be able to maintain a high level of professionalism with internal clients and external partners.
• Must be able to support each of the functions of Mission Advancement, including events, fundraising, grants, volunteers, and parish outreach.
  
  

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.