What are the responsibilities and job description for the Sales Coordinator I - Intermodal, Fort Smith position at ArcBest?
Job Description
The Sales Coordinator - Intermodal executes, tracks, and creates solutions for intermodal shipments secured by ArcBest. This position is fast paced, demanding, and requires time management skills and concentration. The Sales Coordinator - Intermodal has a vast array of responsibilities and is exposed to all aspects of transportation, intermodal, and brokerage operations.
Responsibilities
Education:
Work Hours
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
The Sales Coordinator - Intermodal executes, tracks, and creates solutions for intermodal shipments secured by ArcBest. This position is fast paced, demanding, and requires time management skills and concentration. The Sales Coordinator - Intermodal has a vast array of responsibilities and is exposed to all aspects of transportation, intermodal, and brokerage operations.
Responsibilities
- Coordinate with other employees, drivers, rail carriers and outside vendors to prevent potential problems and provide service to our customers.
- Develop strong working relationships with customers and vendors.
- Ensure that shipments are correctly rated and that all payables are posted.
- Help maintain rail schedules, railroad and dray company cost, and accessorials.
- Help maintain vendor profile information.
- Manage customer trailer pools and movement of equipment to avoid storage or detention costs and assist in the general accountability of equipment.
- Monitor freight activity and take appropriate action to resolve problems in order to ensure a high level of error free and on-time service.
- Provide customer service including any special reporting or customer website compliance.
- Secure and execution of dray capacity for unplanned/planed dray moves.
- Work directly with ArcBest Sales and Intermodal Carrier Sales Representatives to secure shipments.
- Other duties and projects, as assigned.
Education:
- Bachelor's Degree, preferred
- Experience will be considered in lieu of formal education.
- Prior intermodal operations experience, preferred
- Proficient with Microsoft Office Suite, preferred
- Data Gathering and Reporting
- Decision Making and Critical Thinking
- Developing Others
- Negotiating
- Operational Functions
- Performance Management
- Relationship Management
- Resource Management
Work Hours
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Work hours vary based on scheduling to provide market coverage during normal business hours with irregular and on call hours.
- Minimal (0%-25%)
- This is an hourly position paid biweekly.
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.