Lab Training Specialist

Job Title: Lab Training Specialist
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Qualifications:

• Completion of an approved program for Medical laboratory Technician (MLT) or Medical Technologist (MT).
• Preferred minimum of 5 years of clinical laboratory experience, preferably in a clinic setting.
• Experience with QC reviews, POC instruments, phlebotomy, and drug screen collection desired.
• Teaching experience is a plus.
• Completion of an approved program for Medical Laboratory Technician or Medical Technologist.
• ASCP certification preferred.
• Proficiency in Microsoft Word, Excel, and customized software.
• Ability to learn and adapt to changing technologies as the organization evolves.

Job Summary:
Discover a rewarding career at ARcare. Join Arcare as a Lab Training Specialist and take a pivotal role working closely with the Training staff to provide all laboratory training for clinical employees. This includes onboarding, refresher training, competency development, and employees cross-training into hybrid positions. The Lab Training Specialist ensures high-quality, safe, and efficient laboratory education while modeling the proper operation and organization of a lab environment. This role collaborates with the Laboratory Director and ensures compliance with OSHA, CLIA, CDC, TJC, and other applicable standards.

The ideal candidate will be detail-oriented, possess strong communication and teaching skills, and demonstrate a proactive approach to maintaining lab quality and compliance. This is an exciting opportunity to contribute to Arcare’s mission of providing quality healthcare services while growing your career in laboratory operations.

Key Responsibilities:

• Conduct all laboratory training for clinical staff in the Training Center, including:
  • Onboarding orientation classes
  • Refresher courses and annual competency reviews
  • Laboratory requirements for employees cross-training into hybrid roles
  • Phlebotomy, drug screen, and other lab-related skills
• Collaborate with other Training Specialists to schedule training sessions, organize rotations, and ensure employees receive the skills required for their roles.
• Maintain the structure and flow of training groups, adjusting rotations, and learning experiences based on skills needed for each role.
• Prepare training materials and manage training resources, including:
  • Registering employees with LabCorp Link and Cologuard web portals
  • Managing inventory to ensure adequate training supplies
  • Printing and laminating barcodes
  • Managing user IDs for analyzers
  • Preparing phlebotomy practice arms/mats with mock blood
  • Editing calendar invitations for 6-month and annual competency reminders
  • Granting access to Lab Resources on SharePoint
• Serve as the model for proper laboratory operations by maintaining all lab equipment, supplies, and the overall lab space to the highest standards of organization, cleanliness, and readiness.
• Conduct initial competency evaluations and submit results to HR; maintain ongoing competency records.
• Attend monthly lab meetings to stay informed of updates, best practices, and process changes.
• Perform all duties accurately, timely, and in compliance with Arcare policies.

Skills & Attributes

• Accountability and adaptability to workplace changes.
• Analytical and problem-solving skills.
• Effective oral and written communication.
• Detail-oriented with strong organizational skills.
• Innovative and strategic thinking.
• Ability to perform under pressure and manage multiple responsibilities.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture. 

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

•         Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm. 
•         No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
•         Company-paid employee medical, dental, and vision insurance
•         Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment
•         Company-paid life insurance and long-term disability coverage
•         96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment. 
•         96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment. Accrual rates increase upon tenure. 
•         Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
•         401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment
•         Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties
•         Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance:
If you need assistance with the application process, please email humanresources@arcare.net.

Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.