Training Specialist

Schedule: Monday - Friday, 8:00 AM - 5:00 PM, flexibility required of after hour trainings as needed.

Pay: Based on Experience

Education level: High school diploma or general education degree (GED)

The Learning and Outreach department is looking for a training specialist that is eager to train all new FCC employees as well as current employees! They will cover all departmental trainings. Knowledge of Waiver, Pediatric, Therapy, Behavioral Health, ABA, and ADDT programs is preferred. This position does require after hour trainings as needed. 

SUMMARY:

Responsible for enhancing the competencies of individual employees by conducting FCC training events/sessions that will boost employees’ workplace performance in alliance with company's quality standards and core values. Responsible for performing training needs assessments, providing learning materials and for managing all phases of training interventions within assigned region.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Exhibits knowledge of developments/trends in Developmental and Behavioral Disabilities. Stay current on the latest information and new practices in serving individuals with developmental and behavioral disabilities.

• Exhibits knowledge of guidelines regulations, and laws regarding programs/supports for individuals with developmental disabilities/behavioral needs. Stays current on all regulatory changes.

• Assures appropriate training required by licensing and accrediting entities is met for each assigned staff member.

• Assures all new employees within assigned caseload attend New Employee training within required timelines.

• Administers all in-person and virtually presented training, following specific curriculum for all staff within assigned region. Ensuring that evidence of completion is acquired.

• Provides written reports weekly to the Director of Learning and Outreach on completed training sessions/attendees, employee coaching provided, and other communications completed for the prior week.

• Communicates routinely with supervisor regarding work schedule and needs.

• Provides all communications to others with enthusiasm and interest.

• Presents all training materials according to FCC standards and expectations.

• Assists with the necessary data collection related to the effectiveness of all corporate training initiatives.

• Monitors and evaluates employee compliance regarding assigned training courses.

• Assures FCC training venue is clean, sanitized, welcoming and set up according to expectations and quality standards prior to each scheduled training.

• Assists with various outreach initiatives as assigned.

• Attend corporate meetings as assigned.

• Attends training/workshops to achieve continuous quality improvements.

• Maintains confidentiality of all information received regarding Friendship Community Care, Inc., and the clients. Conditions of confidentiality shall follow Friendship Community Care Non-Disclosure Policy and HIPAA Policies.

• This job description is not intended to be all inclusive, and the employee will also perform other reasonable related business duties as assigned.

Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies.

This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

QUALITY ASSURANCE & COMPLIANCE: To adhere to the following and comply with all Quality Assurance’s & HIPAA procedures:

• The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.

• Consumers’ progress notes be maintained and completed daily or as needed on the prescribed forms.

• Consumers’ records must be maintained weekly, monthly, quarterly, and yearly.  All information must be filed in consumers’ records as needed and updated as prescribed by funding sources.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree (B.A.) from four-year college or university or three to five years of related experience and/or training in a supervisory or leadership capacity; or equivalent combination of education and experience.
• Specific knowledge of the field of developmental disabilities.

LANGUAGE SKILLS:

Excellent communication skills are required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental relations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference. Fundamentals of math such as fractions, percentages, ratios, proportions and reading charts and graphs as applicable to practical situations. Ability to read financial statements, apply basic financial ratios and reasoning to interpret and project conditions. Ability to design systems to audit information.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to handle information of a confidential nature. Ability to interpret a variety of information and deal with abstract variables. Ability to multi-task.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 25 pounds and occasionally up to 50 lbs. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.