Digital Marketing - Account Manager

Job Position: Digital Marketing Account Manger

Department: Production Team

Posting Date: 10/2/25

Reports to: Joe Williams - Production Department Manager

Company Website: https://www.arcanemarketing.com

Location: Remote (but local to the Idaho Falls Area)

Arcane Marketing Company

Arcane Marketing, as a company, believes that we work hard and then play even harder!

We foster an upbeat and fantastic environment of professionals; experts that strive to always get better.

We don't just hire someone to fill a seat. We hire the right person, as a specific fit for our company.

Every member of our team is highly valued and considered part of the core Arcane Marketing team, right from day 1! We would love to consider you as a candidate to join our team!

Company Core Values (this Is What Fuels Us)

• Vision/Innovation: We think beyond “now” to craft solutions that will shape the future of digital marketing.
• Grit/Hustle: We roll up our sleeves, push boundaries, and deliver results even when the going gets tough.
• Do what you say/Communication: We’re straight shooters who follow through, keep clients and teammates in the loop, and maintain unwavering honesty and accountability.
• Building the greater good: Our work doesn’t just serve clients—it elevates the communities and networks they touch.
  
  

If you resonate with these values, read on. We’d love to consider you as a potential addition to our team!

What You'll Be Doing

• Serve as the primary point of contact for clients, managing strategy and results
• Guide clients through onboarding and campaign setup
• Collaborate with internal teams to deliver SEO, paid ads, web, and other services
• Build strong relationships and proactively communicate results
• Help retain and grow client accounts by spotting upsell/cross-sell opportunities
• Above all - Promote and actively embrace a collaborative environment, take ownership of and, show contribution to, a positive company culture. Set goals and work hard to achieve them. Show up on time, be consistent, give regular communication, and give your best effort. Document work, be thorough while erring on the side of taking too many notes. Reach out - find your stride, but be ready to take on whatever is needed. We're looking for innovation and potentially new and better ways to operate in this role.
  
  

Preferred Qualifications / Education/Experience

• 12 months of experience selling, consulting or managing digital marketing (SEO, Google Ads, Facebook/Instagram Ads, Website Development, etc.)
• 12 months experience in project management
• 12 months experience in customer service or sales
  
  

You Might Be A Great Fit If You

• Are a self-starter who takes initiative and thrives without micromanagement
• Can stay organized and manage many clients simultaneously without letting important details slip through the cracks
• Read data like a story — translate that into meaningful insights and conclusions — and then use it to make informed decisions
• Communicate clearly with clients and teammates (written verbal)
• Stay cool under pressure and navigate tricky conversations with grace
• Are familiar and confident with computer programs, apps, software, and technology in general
• Can understand, connect with, and read people
• Have a teamwork mindset and collaborate well with others
• Are always curious and eager to learn more
  
  

Additional Helpful Skills (these hold a lot of value to us):

We are looking for people who are disciplined to stay on task, proactive to seek out new information, seeking innovation to stay on top of the market, and always stay ahead of the game in their field. We can't stress "self-starter" enough.

Arcane Marketing wants you to grow as an individual and improve over time. The more you know, the more you can do, the more efficient you are - the better the pay scale will look. We want to increase pay on a regular basis, but this will be based on performance.

The skills listed below are extremely helpful and important to have before you start. Some of this knowledge can be trained and taught further.

• The ability to read charts, graphs, and data and translate them into meaningful insights, conclusions, and decisions
• The ability to manage personal emotions and "keep cool" even when resolving conflict with clients or team members
• The ability to communicate (written and verbal) effectively with different personality styles
• The ability to stay organized and work with many (30 clients simultaneously) without letting important details slip through the cracks
• Familiarity and confidence with computer programs, apps, software, and technology in general.
• Excellent Communication Skills -written and verbal
• Ability to understand, connect with, and read people
• Ability to accept feedback productively
• Teamwork mindset and experience collaborating productively with others
• Willingness to always learn
  
  

Benefits

• Incredible work environment/culture
• Retirement Benefits and company match
• Access to many industry-leading tools and resources
• Training and development opportunities
• Insurance benefits options
• Chiropractic and Massage
• Membership to Urgent Care
• Free haircuts
• Flexible working hours with remote opportunities
• PTO - paid time off
  
  

Notes From The Executives

Arcane Marketing wants you to grow as an individual and improve over time. The more you know, the more you can do, the more efficient you are - the better the pay scale will look. We want to increase pay on a regular basis, but this will be based on performance.

Can you surprise or impress us? What are your goals professionally and personally while potentially working for Arcane Marketing? We desire to help you reach and surpass these focused directions. Remember that above all, we're a digital marketing agency. We're thought leaders and are looked to for creativity and innovation. How can you help us pursue and improve those elements?

We are excited to consider you for our team! If you think we need you, then we encourage you to APPLY right now!