What are the responsibilities and job description for the Dining Services Clerk - 15 Craigside position at Arcadia Family of Companies?
The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.
Why Join Us
Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!
Enjoy the Benefits
- Healthcare: Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
- Retirement Savings: Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
- Free Employee Meals: More time to relax and let our chefs take care of your meals.
- Paid Time Off: Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
- Sick Leave: After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
- Professional Development:
- Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
- Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!
What You’ll Do
Provides administrative support for the Dining Services Department.
Location: 15 Craigside (Nuuanu)
The following shift is available:
- Full-Time (40 hours per week), Monday - Friday 7:00 am - 3:00 pm
Pay Range
- $17.00 to $21.00 Hourly
Responsibilities
- Performs business functions such as, but not limited to, answering phones, file maintenance, creating documents (correspondence, statements, receipts, and checks), balancing and preparing statements
- Coordinates dietary needs of HCC residents by inputting resident menu orders into the SureQuest system and preparing meal tickets.
- Performs accounting functions for the Dining Services department including, but not limited to, coding invoices and credits, logging invoices for the Accounts Payable summary, tracking the budget, updating prices, generating check requests, following up on credits from purveyors and researching resident billing inquiries.
- Works collaboratively with the Dining Services management team and provides clerical support as needed.
- Maintains a strong working knowledge of the Horizon POS system. Manages internal functions of system such as setting up programs within the system, making changes and troubleshooting issues in collaboration with the management/supervisory staff. Serves as the Horizon System go-to person.
- Responds to calls, requests and inquiries from residents. Receives feedback, information, such as residents’ needs, complaints, concerns, and other communication from residents and delivers the information to the appropriate department manager. Follows-up as needed.
- Receives calls from Health Care Center residents or other residents with requests for Room Service and makes resultant changes to the Tray setter menus.
- Assists with in-take of special function information from residents and works in collaboration with managers to coordinate special functions.
- Maintains compliance with all laws, regulations and procedures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or one to two year related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Strong working knowledge of POS system and software applications, such as MS Excel, Word and Publisher.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and is required to speak and hear. The employee frequently is required to sit and reach with hands and arms. Occasionally required to stoop, kneel, crouch, or crawl.
The employee must frequently life and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
While performing their essential functions, employees are occasionally exposed to the following conditions:
- Air-conditioned office environment
- Indoors without air conditioning
- Outdoors—all types of weather
- Hazardous materials
Arcadia Family of Companies is comprised of the following non-profit organizations:
Arcadia
15 Craigside
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
Hale Ola Kino by Arcadia
Arcadia Family of Companies is an Equal Opportunity Employer
Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law.
Salary : $17 - $21