What are the responsibilities and job description for the Front Desk Receptionist position at ARC Physical Therapy?
About Us:
At ARC Physical Therapy, we are dedicated to providing exceptional physical therapy services to help our patients recover, regain mobility, and improve their quality of life. Our friendly, patient-centered approach is at the heart of everything we do, and we are looking for a professional and welcoming Front Desk Receptionist to join our team.
Job Description:
As a Full-Time Front Desk Receptionist, you will play a vital role in creating a positive first impression for our patients and visitors. You will be responsible for ensuring the smooth and efficient operation of the clinic’s front office, providing exceptional customer service, and helping to keep the daily flow of activities running smoothly.
Key Responsibilities:
- Greet and check in patients as they arrive, ensuring a warm and welcoming experience.
- Answer phone calls and respond to inquiries regarding services, scheduling, and insurance.
- Schedule patient appointments and maintain the clinic's appointment calendar.
- Collect and verify patient information and insurance details.
- Manage patient files and maintain organized records.
- Process payments and assist with billing questions.
- Ensure the front office is clean, organized, and well-stocked with necessary supplies.
- Assist with administrative tasks as needed, including data entry and filing.
- Work closely with physical therapists and other team members to ensure efficient clinic operations.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask.
- Computer skills
- Ability to maintain a professional and compassionate demeanor with patients.
- Strong attention to detail and reliability.
NOTE: This position is for Monday through Fridays 8 am to 5 pm.
Job Type: Full-time
Pay: From $18.00 per hour
Work Location: In person
Salary : $18