Budtender

Job Summary:

We are seeking an enthusiastic and customer-oriented Budtender to join our team at our Ann Arbor location. The ideal candidate will provide outstanding customer service in a friendly, professional, and compliant manner. This role is pivotal in ensuring a positive experience for every visitor while adhering to all state and local cannabis regulations.

We are specifically looking to hire someone who is available to work 2-4 closing shifts (shift time: 3:30pm - 12:30am) per week.

Key Responsibilities:

• Greet and Welcome Customers: Provide a warm and welcoming environment for all customers entering the dispensary.
• Customer Service: Handle inquiries, provide information about products, and assist customers with their purchases. Ensure customer satisfaction and handle any complaints with professionalism.
• Check-In and Verification: Verify identification to ensure compliance with state laws. Manage the dispensary's point-of-sale system for check-ins and sales.
• Product Knowledge: Maintain up-to-date knowledge of cannabis products, strains, and their effects to assist customers in making informed choices.
• Customer Support: Manage phone calls, fill online orders, run out curbside orders
• Sales Support: Assist with inventory management by helping track product levels and informing the team when restocking is necessary.
• Security and Compliance: Ensure all sales are conducted within the legal framework, maintain security protocols, and report any suspicious activities or breaches in compliance.
• Team Collaboration: Work closely with co-workers, inventory managers, and security personnel to ensure smooth operation of the dispensary.

Qualifications:

• High School Diploma or equivalent; further education in customer service, hospitality, or related field is a plus.
• Previous experience in cannabis, customer service, retail, or hospitality preferred.
• Knowledge or interest in cannabis culture and industry; willingness to learn about cannabis products, laws, and trends.
• Must be 21 years of age or older.
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Basic computer skills; experience with POS systems is advantageous.
• Must pass a background check in accordance with Michigan state cannabis regulations.
• Ability to stand for extended periods and lift up to 25 pounds.

Additional Information:

• Hours: This position may require flexible hours including evenings, weekends, and holidays.
• Compensation: Competitive hourly wage based on experience.
• Employee Tips: Earn cash tips daily, receive card tips bi-weekly
• Benefits: Paid time off, employee discount, and opportunities for professional growth and development within the cannabis industry.

How to Apply:
Please submit your resume and a brief cover letter explaining why you're the right fit for this role. We look forward to hearing how your passion for customer service and cannabis can contribute to our team at ArborSide.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Work Location: In person

Salary : $14 - $15