What are the responsibilities and job description for the Business Development Executive position at Arbor Infusion?
Business Development Executive
Location: Indianapolis, IN
Schedule: Full-Time | Market-based role with local travel across assigned territory
We are Arbor Infusion
Arbor Infusion is building a better way for patients and providers to access specialty infusion care. Our mission is to help patients live better lives through infusion therapy that feels highly personal, exceptionally simple, and truly comfortable.
At Arbor Infusion, we believe great care starts with making the infusion experience easier for everyone involved. We are building Arbor Infusion for people who want healthcare to feel more human, more seamless, and less overwhelming, while giving clinical teams more time to focus on delivering thoughtful, high-quality care.
The Role
We’re looking for a Business Development Executive to help grow Arbor Infusion’s referral network and establish Arbor as a trusted specialty infusion partner in the Indianapolis market. This person will build relationships with providers, specialty practices, pharmaceutical representatives, payor contacts, and other market stakeholders who influence access to infusion therapy.
The ideal candidate is a relationship-driven healthcare business development professional who can earn trust with provider offices, understand referral workflows, and work closely with internal teams to create a seamless experience for providers and patients.
Estimated Total Comp (Salary Commission): $200K for a strong performer
In this role you will:
- Build and manage key relationships with specialty practices, pharmaceutical representatives, payor contacts, and other market stakeholders
- Drive revenue growth across assigned Arbor Infusion locations through consistent outreach, customer service, and relationship development.
- Educate physicians, practice managers, nurses, and referral coordinators on Arbor’s care model, referral process, and patient experience.
- Serve as a liaison between referring practices and Arbor’s intake, clinical, and operations teams to support timely referral capture and strong provider communication.
- Develop a clear understanding of each practice’s workflow, pain points, and patient access needs.
- Represent Arbor Infusion at provider meetings, community events, conferences, and networking opportunities.
- Track outreach activity, referral pipeline, and relationship notes in the CRM.
- Meet or exceed growth and business development goals.
What we’re looking for:
- 3 years of healthcare sales, provider relations, business development, account management, or referral development experience.
- Bachelor’s degree in related field preferred.
- Experience working with physician practices, specialty providers, nurses, referral coordinators, or other clinical office staff.
- Experience in infusion, specialty pharmacy, pharmaceuticals, home infusion, or specialty care preferred.
- Proven ability to build trust, develop relationships, and meet or exceed growth goals.
- Strong communication, listening, presentation, follow-up, and organizational skills.
- Comfort managing a territory, pipeline, and recurring provider outreach cadence.
- Proficiency with CRM systems and standard business software.
- Ability and willingness to travel locally across assigned market areas.
- Positive, professional, and collaborative approach to working with external partners and internal teams.
About Arbor Infusion
At Arbor Infusion, team members can help build a more thoughtful, human, and accessible approach to specialty infusion care. We are creating a workplace where clinicians and operators can do meaningful work, improve the patient and provider experience, and help shape a growing company from the ground up.
As part of our team, full-time employees receive:
- Medical, dental, and vision insurance through our employer plan
- 401(k)
- Competitive PTO package
- Career growth opportunities within a growing healthcare company
- Continuing education and professional development support
Arbor Infusion is an Equal Employment Opportunity employer. We are committed to building a diverse, inclusive, and respectful workplace where all team members are treated with fairness and respect. We believe that different backgrounds, perspectives, and experiences make our team stronger and help us better serve our patients, providers, and communities.
Pay: From $100,000.00 per year
Work Location: In person
Salary : $100,000 - $200,000