Laboratory Manager

Arbor-Women’s Health Elevated is the largest privately owned, exclusively focused, full-service women’s health diagnostics company in the U.S., featuring a broad and growing portfolio of products. We are elevating women's health and creating novel technology-based solutions that allow healthcare providers to devote more time to their patients. Diagnostics services include anatomic pathology, clinical pathology, cytopathology, molecular pathology, microbiology, and genetic testing. Arbor is uniquely positioned to develop services and solutions tailored to meet the needs of a women’s health practice. Every solution is created to uniquely support women’s health providers and their patients. Learn More at www.arbordiagnostics.org.

Job Summary:

The Manager is responsible for planning, organizing, staffing, and compliance of assigned department in order to achieve corporate objectives. This role is highly visible, communicating regularly with senior leadership across the Arbor enterprise. Strong communication skills and the ability to collaborate across multiple stakeholder groups and cross-functional teams is essential.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations. 
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Monitors and evaluates the efficiency and effectiveness of services, delivery methods, workflows and procedures as needed.
• Assesses and monitors the workload of departmental employees and implements scheduling per business needs.
• Responsible for assuring compliance of procedures and processes and will maintain CAP readiness.
• Manage or verify that employee compliance is current.
• Manage or verify that employee training is current.
• Translate corporate goals into departmental goals to achieve key performance indicators.
• Serves as an escalation point for staff and clients as needed.
• Ensures staff is performing at acceptable levels and addresses issues of low performance when required.
• Engages, coaches and mentors team members.
• May be required to perform key responsibilities of departmental employees as business needs demand.
• Compile and report monthly metrics including detailed corrective actions.
• Routinely handles biohazardous and / or chemical hazardous material
• Excellent organizational, communication and interpersonal skills
• Ability to manage multiple priorities

Education / Certifications:

• Meet CAP requirements (GEN.53600, GEN.53400)
• Bachelor’s degree
• Current certification as Medical Technologist / Medical Laboratory Scientist or appropriate categorical certification through the American Society for Clinical Pathology (ASCP), American Medical Technologists (AMT) or American Association of Bioanalysts (AAB)

Experience:

• Minimum of 4 years’ experience in high complexity testing in the designated specialty
• Relevant leadership experience

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Employee is regularly required to talk or hear
• Employee frequently is required to stand, walk, use hands to finger, handle or feel and reach with hands and arms
• Employee is occasionally required to lift office products and supplies, up to 25 pounds

Travel and Hours:

• This position is full-time
• Hours and availability may flex to business needs
• Minimal travel may be required

Affirmative Action/EEO statement

It is the policy of Arbor to provide equal employment opportunities to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, military status, or any other characteristic prohibited by state or federal law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.