What are the responsibilities and job description for the Office Coordinator - Behavioral Health position at Arbor Circle Corporation?
Position Details
This role is a key member of the team supporting the Allegan Office. The position provides excellent customer service to ensure a positive, efficient experience for individuals accessing Mental Health and Substance Use services, as well as for the staff delivering those services. The role also offers high-level administrative support and coordination to help clinical staff effectively complete essential tasks and meet organizational strategic goals. Primary responsibilities include responding to phone calls, welcoming and directing clients, data entry, assisting with projects, coordinating workflows across programs, and supporting overall office operations. Success in this position is built on strong communication, organization, and the ability to form purposeful, respectful working relationships.
We support our employees with a robust benefits package, high-quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and pathways for career growth. Ideal candidates bring a willingness to reflect on bias, equity, successes, and challenges with empathy and curiosity—qualities that help individuals thrive and grow within our organization.
Position Requirements
- Provide high-quality customer service and utilize creative problem-solving skills to address and resolve issues
- Prior experience in a Behavioral Health and/or Medical office setting
- High-level technical skills and proficiency in Microsoft Office
- Experience with data analysis
- Ability to provide technical support to staff
- Strong project management skills to support planning, coordination, and goal completion
- Working knowledge of electronic health record (EHR) systems
- Ability to work effectively and efficiently across multiple programs
- Demonstrated experience working with culturally diverse populations
- Bilingual ability (Spanish/English) preferred
- Minimum of 1 year of administrative experience in a professional office setting
We recognize that candidates may have unique skills and experiences that are not always reflected in a job description. If you believe you can contribute to our team, we encourage you to apply.
Learn More About Arbor Circle
At Arbor Circle, we support our employees with:
- Market-driven and equitable salary practices
- Robust health insurance options
- 401k match
- 11 paid holidays (including floating holidays meaningful to you)
- 3 weeks’ vacation upon hire, plus separate paid sick time
- A supportive, fulfilling, and inclusive workplace culture
- Equity and inclusion-focused affinity and work groups
- Ongoing professional development and meaningful career growth opportunities
- Quality supervision and flexible scheduling
If you require alternative methods of application or screening, please contact the employer directly, as external platforms are not responsible for the application process.
Learn more at arborcircle.org/careers.
Salary : $18 - $22
