What are the responsibilities and job description for the Scheduler Coordinator CFA position at Hope Network Behavioral Health?
Scheduler Coordinator
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The Scheduler is a key associate at Hope Network Center for Autism whose primary responsibilities include: Working with Behavior Analysis Teams to develop scheduling plans and communication for new learners and staff to maximize treatment time. Creating and updating schedules utilizing Hope Network electronic medical record system. This individual is also responsible for developing and revising daily therapy schedules for learners, and tracking learner and behavior technician attendance.
Here are just some of the ways Hope Network invests in you for all that you do:
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What you’ll be doing:
This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned.
- Regular and predictable attendance is an essential requirement of this position.
- Creates and publishes treatment schedules up to three weeks in advance, ensuring all shifts, clients, and client transportation needs are covered.
- Reviews and adjusts schedules to maximize billable time.
- Communicates and collaborates with Behavior Analysis Teams to plan for transitioning clients.
- Tracks call offs, PTO requests, and lunch as pertains to the daily schedule; adjusting schedules in real time as necessary.
- Assists with answering phone calls with proper phone etiquette.
- Tracks daily attendance of clients and notifies Behavior Analysts when Learner Attendance Policy thresholds are reached.
- Supports clinical staff with correspondence as needed and manages release of patient information in accordance with Hope Network policy and procedure.
- Welcomes and greets clients and visitors to the CFA in a professional manner.
- Works to positively impact team spirit and overall morale.
- Maintains client confidentiality per Hope Network Policy and HIPAA Privacy Rule Regulations.
- Completion of assigned projects at the direction of the CFA leadership team.
Job Requirements:
- High school diploma or GED required
- Computer proficiency required.
- Positive team player and energetic professional.
- Strong organizational and time management skills along with the ability to manage multiple tasks.
- Good judgment and creative thinking skills.
- Discretion in matters that need to remain private.
- Valid driver’s license with acceptable driving record per HN corporate policy.
- Experience working with children with autism is preferred but not required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
