Executive Director

GENERAL PURPOSE

To lead and direct the overall operations of the facility in accordance with customer needs, government regulations and company policies, with focus on maintaining excellent care for the residents while achieving the facility’s business objectives.

ESSENTIAL JOB DUTIES

• Leads the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department’s activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as needed.
• Develops an environment that allows for creative thinking, problem solving and empowerment in the development of a facility management team.
• Oversees regular rounds to monitor delivery nursing care, operation of support departments, cleanliness and appearance of the facility; moral of the staff; and ensures residents needs are being addressed.
• Exhibits positive customer service both to internal and external customers through the ongoing support and implementation of the Company’s Customer Service Initiatives and business objectives. Utilizes survey information to address areas of importance as defined by our customers.
• Ensures consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained
• Ensures the building and grounds are appropriately maintained and equipment and work areas are clean, safe and orderly, and any hazardous conditions are addressed; ensure that Universal Precaution and Infection Control, Isolation, Fire Safety and Sanitation practice and procedures are in place and followed.
• Maintain a working knowledge of ad sure compliance with all government regulations.
• Monitor Human Resource practices to ensure compliance with employment laws and company policies, and ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, proactive supervisory practices, and maintain a proactive work environment. Manage turnover and ensure current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training, staff education and development.
• Manage facility budgets and business practices to include labor costs, payable, and receivables. Monitor business activities to ensure procedures and standards are followed, appropriate handling of funds and that sound credible business practices are followed at all times.
• Communicate budget guidelines and expectation to department managers. Meet established budget and accounts receivable goals.
• Development and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census payor mix, and ancillary revenues. Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan. Take initiative in evaluation, development and implementation of new business opportunities that meets the needs of the community and benefits the facility/company.
• Develop positive relationships on behalf of the company with government regulators, residents, families, area health care, physicians, and the community at large.
• Acts as a resource of information to the community related to health care issues.
• Comply with, support and enforce company policies involving all safety and infection control procedures to include the proper use of mechanical lifts, gait belts and personal protective back supports.
• Promote an understanding of and compliance with all rules regarding resident’s rights; promote positive relationships with residents, family members, visitors and regulators, to include presenting a professional appearance and attitude
• Supervise, conduct and participate in department and facility education activities and staff meetings.

CODE OF CONDUCT

Must adhere to the Company’s Code of Conduct and Business Ethics Policy including documentation and reporting responsibilities.

QUALIFICATIONS

• Currently licensed as Nursing Home Administrator in state of practice
• Completion of the company EDIT program and/or prior experience as an Executive Director/Adm
• Experience in performance management and effective leadership
• Ability to travel, including overnight stays
• Must be capable of maintaining regular attendance

KNOWLEDGE, SKILLS AND BEHAVIORS

• Ability to complete multiple projects
• Computer skills at a level necessary to accomplish the job
• Capable of working with minimal supervision
• Must be able to maintain confidentiality regarding patient, employee, & company proprietary information.
• Must be able to relate positively and favorably to residents, families and government regulators, and to work cooperatively with other team members at all levels.

PHYSICAL AND SENSORY REQUIREMENTS

Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation. Physical and Sensory. Requirements (With or Without the Aide of Mechanical Devices ): Walking/mobility, reaching, bending, lifting, transferring and repositioning residents, grasping, pushing and pulling, fine hand coordination; ability to distinguish smells, tastes and temperatures; ability to hear and respond to pages; ability to read and write; ability to understand and apply training and in-service education; ability to instruct other staff in training education and staff meetings; ability to communicate with residents and others; and ability to remain calm in emergency situations and when handling multiple tasks,