What are the responsibilities and job description for the Customer Service Assistant position at ArangoHRS?
Customer Service Assistant
Location: San Marcos, CA
Job Type: Full-Time (Monday - Friday, 7:30am to 4:00pm)
Pay: $19 to $21/hour
Job Summary:
We are seeking a Customer Service Assistant with experience in managing high-volume calls and performing high-volume data entry to work onsite for our well respected client in San Marcos, CA. The ideal candidate will have strong customer service skills, excellent phone and email etiquette, and proficiency in data entry.
Key Responsibilities:
- Handle incoming and outgoing phone calls and emails regarding customer orders, invoices, and payment inquiries.
- Support the team with processing samples, warranty requests and literature requests.
- Provide high-level customer service through professional and courteous communication (primarily over the phone and via email).
Qualifications & Skills:
- Customer Service Excellence: Strong ability to handle customer concerns professionally, especially in sensitive collection situations.
- Phone & Email Etiquette: Must be articulate, professional, and clear in communication.
- Strong Data Entry Skills: Accuracy and attention to detail are essential.
- Organized & Detail-Oriented: Ability to manage multiple tasks and prioritize workload efficiently.
If you are a customer-focused professional with a knack for managing high-volume calls and data entry, apply today!
Salary : $19 - $21