Commercial Cleaning & Restoration Equipment Service Technician

Hourly Pay: $19.00 Monthly Bonus

You clock in to a clean, organized shop, glance over the day’s appointments in our scheduling software, and open the first service order you created when the unit arrived. It’s a truck-mounted carpet cleaning system showing erratic pressure. You verify the concern, reference the manufacturer’s repair manual, and work through electrical and fuel checks using the proper testing equipment. By mid-morning, you’ve diagnosed the issue, documented needed parts, and presented a clear estimate to the customer by phone.

After lunch, you shift to a portable carpet extractor and a hard-surface floor cleaning machine that need routine service. You coordinate the shop workload with fellow technicians, assist a teammate with an air scrubber electrical fault, and update a customer via email on their dehumidifier. Between jobs, you keep your bay tidy, tools maintained, and safety gear in place. Before the day ends, you order parts, align with vendors on lead times, and schedule the next round of repairs—always aiming to exceed quality and productivity goals.

• Systems and components used in commercial cleaning, restoration, and surface-prep industries
• 2, 3 & 4 cylinder gas engines and basic automotive-style subsystems
• Truck-mounted carpet cleaning units and portable carpet extractors
• Hard surface floor cleaning machines
• Duct cleaning and deodorizing equipment
• Dehumidifiers, air scrubbers, air movers, and HEPA vacuums

• Use testing equipment, troubleshooting guides, and manufacturers’ repair manuals accurately and safely
• Evaluate and communicate additional repair or service needs
• Create service orders, bids, and professional estimates for customers
• Schedule and manage repair appointments within our software
• Communicate clearly with customers in person, by phone, and via email
• Order parts, coordinate with vendors, and align repairs with store staff
• Coordinate workload with other technicians; assist teammates and take direction from supervisors
• Properly use and maintain shop equipment and tools while keeping work areas clean, organized, and safe
• Meet or exceed service department quality and productivity targets

• Two or more years of experience preferred in one or more of the following: commercial cleaning/restoration equipment, small engine maintenance and repair, pressure washer service, or vehicle repair and maintenance
• Valid driver license and a clean driving record with no DUIs or careless/reckless driving on MVR within the past 3 years
• High school diploma or equivalent
• Personal basic set of mechanic’s tools
• Strong technical ability, mechanical aptitude, and attention to detail
• Proven diagnostic and problem-solving skills with efficient, accurate results
• Safety-first mindset, including consistent use of safety glasses, hearing protection, and other PPE
• Ability to focus and deliver quality work on schedule
• Ability to lift 50 lbs on a regular basis
• Professional appearance and demeanor; solid written and verbal communication; basic computer skills
• Willingness to work occasional overtime
• Bilingual English/Spanish is a bonus

• Equipment and parts counter sales support
• Electrical systems and diagnostics (including heavy equipment concepts)
• Equipment diagnostics and troubleshooting
• Equipment repair and preventive maintenance