Creative Services Project Manager [207699]

Imagine being at the heart of creative innovation for a global leader in the consumer goods industry, where your organizational prowess directly translates into captivating brand experiences. This company is renowned for its diverse portfolio and commitment to excellence, constantly pushing boundaries in design and marketing. As a key partner with Aquent, you will step into a pivotal role that empowers you to shape the future of creative project delivery, making a profound impact on how cutting-edge ideas come to life and reach audiences worldwide.

We are searching for an exceptional **Creative Services Project Manager** to become the central orchestrator of our vibrant Design Services department. This is your chance to be the driving force behind the seamless execution and timely delivery of a diverse range of creative projects, from stunning graphic design and dynamic animation to compelling motion graphics, video production, and pioneering AI-assisted design initiatives. You will be the linchpin in optimizing our processes, ensuring resources are managed with precision, and guaranteeing every project not only meets but exceeds scope, budget, and brand standards. Your strategic oversight will consistently lead to high project completion rates, on-time delivery, and impeccable schedule adherence, directly elevating our creative output and brand presence.

This role is crucial for maintaining the flow and quality of all creative outputs, enabling marketing and product teams to launch campaigns and initiatives effectively. You will directly influence project success rates and team productivity, fostering an environment of innovation and collaboration.

• Key Responsibilities:**
• **Project Planning & Scoping:** Collaborate with creative leadership, marketing teams, and other stakeholders to clearly define project objectives, scope, deliverables, and success metrics for all creative requests. Develop comprehensive project plans, including detailed timelines, resource allocation, and budget estimates, ensuring alignment with overarching brand strategies and business objectives. Conduct initial project kick-off meetings to clearly communicate requirements, expectations, and timelines to all involved parties.
• **Workflow & Resource Management:** Serve as the primary traffic controller for all incoming and ongoing creative projects, ensuring optimal allocation of design, animation, motion, video, and AI design resources based on team skills, capacity, and project priorities. Create, manage, and meticulously maintain project schedules, production calendars, and resource plans, ensuring all deadlines are met and potential roadblocks are proactively identified and mitigated. Implement and enforce efficient workflows and processes to streamline the movement of projects through various creative stages, from brief to final delivery. Facilitate daily stand-up and weekly status meetings with the design team and copywriters to track progress, address challenges, and re-prioritize as needed.
• **Communication & Stakeholder Management:** Act as the central point of contact and communication hub between the design team, copywriters, marketing, digital marketing, product teams, and external agencies. Provide regular, clear, and concise project status updates to all stakeholders, managing expectations and communicating any changes in scope, timeline, or resource availability. Facilitate effective communication for feedback and approvals, ensuring constructive dialogue and timely decision-making.
• **Process Optimization & Innovation:** Continuously evaluate and refine creative workflow processes, tools, and best practices to enhance efficiency, productivity, and quality across graphic, animation, motion, video, and AI design outputs. Identify opportunities to leverage project management software and automation tools (including those integrated with AI creative platforms) to streamline tasks, reduce manual effort, and improve project tracking. Stay abreast of industry trends in project management, creative technologies, and AI-driven creative processes to introduce innovative solutions.
• **Performance Monitoring & Reporting:** Track, analyze, and report on key performance indicators (KPIs) such as project completion rates, on-time delivery rates, and schedule adherence rates. Utilize data-driven insights to identify areas for improvement, optimize resource planning, and enhance overall departmental efficiency and effectiveness in creative services delivery.
• **Quality Assurance & Compliance:** Oversee the creative review and approval cycles, ensuring all deliverables meet the highest quality standards, adhere to brand guidelines, and fulfill the original project brief. Manage the collection and organization of all project assets, documentation, and final deliverables for easy retrieval and archiving. Ensure all projects comply with legal, regulatory, and company standards.
• Qualifications:**
• Bachelor’s degree in Marketing, Communications, Project Management, Design, or a related field.
• 3-5 years of proven experience in a Creative Services Project Management, Traffic Management, or similar operational role within a fast-paced creative department, agency, or marketing environment.
• Demonstrated experience managing projects involving diverse creative disciplines, including graphic design, animation, motion graphics, video production, and digital media.
• Exceptional organizational skills, with a meticulous attention to detail and the ability to manage multiple complex projects simultaneously under tight deadlines.
• Strong proficiency in industry-standard project management and workflow software (e.g., Wrike, Asana, Jira, Smartsheet, Monday.com, Trello); Wrike experience is highly preferred. A willingness to adapt to new technologies is essential.
• Excellent verbal and written communication, interpersonal, and negotiation skills, with the ability to build strong relationships across all levels of an organization.
• A solid understanding of the creative development process from concept to delivery, with an appreciation for creative output and brand integrity.
• Proactive problem-solver with a strong sense of urgency and the ability to navigate ambiguity and adapt quickly to changing priorities.
• Nice-to-Have:**
• Experience with AI-assisted creative workflows is a significant plus.
• Experience with asset management systems (DAM) is a plus.
• About Aquent Talent:** Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
  
  

Client Description

Global beauty company specializing in cosmetics, skincare, haircare, and fragrance. Operates with a strong focus on innovation, sustainability, and diversity, offering workers opportunities to work with leading brands, cutting-edge research, and a fast-paced, dynamic environment. The company values creativity, entrepreneurship, and professional growth, making it an exciting place for those passionate about beauty, marketing, science, and digital transformation.