What are the responsibilities and job description for the REGIONAL SERVICE SUPERVISOR position at Aqua Tech Pool Management?
Regional Service Supervisor is responsible for maintaining a region of around 40 pool facility clients by leveraging effective communication with Regional Director of Operations and ensuring a smooth and successful operation. The Regional Service Supervisor role is designed as a training role to shadow our Regional Directors of Operations in order to further prepare our company for growth! Previous experience in this field is not required to apply.
Responsibilities:
AquaTech is a seasonal pool management group providing full-service for neighborhood & community pools, as well as private associations and country clubs. Given the seasonal nature of the business, the Regional Service Supervisor's responsibilities will differ depending on the time of year.
General:
- Ensure the operations and overall success at pools region of responsibility (about 40 facilities)
- serve as primary contact for service technicians
- complete in-depth training for pool service technicians
- complete 30-day, 60-day, and end of season evaluations for service technicians.
- Manage Product & Loss evaluations & decision making for region.
- oversee team of openers to prepare facilities for inspections & operations.
- Oversee facilities’ needs regarding repair & renovation, including basic sales components, including completing annual facility assessments.
- required to hold valid driver's license.
Work Schedule:
- Hours Requirements: 40-45 hours per week
- Location: During pre-season preparation period & operating season, a majority of shifts will be “in field” overseeing operations. Weekly meetings and off-season office-based shifts will be completed at AquaTech’s Charlotte Office.
- Work schedule will depend on seasonal requirements and will be coordinated to ensure proper coverage of area of responsibility with Regional Director of Operations. Weekends are expected.
Benefits:
- Company sponsored health insurance
- 401K with up to 4% company matching through John Hancock
- 2 weeks paid time off annually, in addition to the office being closed between Dec 25- January1
Please note this position is "in training", candidates are to expect roughly 8-10 months of training prior to being assigned their full region. During the training period you will be working directly with the Director of Operations and will assist in managing roughly 5-8 accounts. Candidates will also have periods where they will shadow other Regional Directors of Operations to garner a better understanding of day to day operations in different areas while learning different tips and tricks that others find helpful.
Requirements
One to three year(s) of supervisory or managerial experience is recommended.
One to three year(s) year of lifeguard or aquatics operations experience is recommended.
One to three year(s) year budget/profit & loss experience is recommended.
Current Certified Pool Operator certification is recommended.
About:
AquaTech Pool Management offers full service operations support for neighborhood & community pools, as well as private associations and country clubs. We take pride in offering superior service for our clients by setting high expectations for safety, cleanliness and customer services.
Seasonally, AquaTech offers around 1800 positions for lifeguards, pool attendants, services technicians, repair technicians, etc.
AquaTech services after 250 facilities in the Charlotte and surrounding areas, as well as 12 facilities in Greensboro and 20 facilities in the Raleigh and surrounding areas
Salary : $50,000