What are the responsibilities and job description for the Goodman Dermatology -Front Desk - Roswell position at AQUA Dermatology?
Goodman Dermatology is a part of the AQUA Dermatology portfolio, offering comprehensive medical, surgical, and cosmetic dermatology services, as well as plastic surgery, vein care, and radiation oncology.
Medical Receptionists are the first point of administrative contact for patients in the office. They perform a variety of essential office functions, such as greeting patients, scheduling appointments, and checking them in and out.
ESSENTIAL FUNCTIONS
- Greets and welcomes patients as they arrive for their appointments.
- Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment, and accurately collects and applies payments for services and products.
- Answers the phone while maintaining a polite, consistent manner using proper telephone etiquette; directs calls as necessary.
- Facilitates patient flow by notifying clinical staff of arrival, being aware of potential delays, communicating with patients and staff, and checking patients in and out for their appointments.
- Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
- Learns new products and maintains an accurate inventory of all items.
- Ensures a positive experience for each patient through excellent customer service practices.
- Verifies patient health benefits with approved healthcare companies.
- Responsible for scheduling appointments
- Sends out and receives medical records and referrals for patient care.
- Keeps the reception area clean and organized.
- Works in a team environment to accomplish everyday tasks in a collegial manner.
- Other duties as assigned.
We offer competitive salaries and benefits:
- Medical, Dental, and Vision are available after 30 days of hire
- Short-term disability and life insurance, as well as many ancillary options.
- 401 (k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on services
POSITION TYPE AND EXPECTED HOURS OF WORK
- Full-Time
- Monday – Friday
LOCATION - Roswell
QUALIFICATIONS
Education - This position requires a High School Degree or equivalent.
Experience – 1 -2 years of medical office experience preferred.
Communication – Excellent oral communication skills; ability to communicate effectively. Bilingual candidates are encouraged to apply.
Work Style - Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information, and interact and decipher information telephonically and electronically.
Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, and plastic surgery procedures to a range of vein treatments, no case is beyond our experience and expertise.
