What are the responsibilities and job description for the Skin Cancer Specialists - Cartersville - Site Coordinator position at AQUA DERMATOLOGY MANAGEMENT LLC?
Skin Cancer Specialists is a premier dermatology practice serving patients in metro Atlanta, north and south Georgia, eastern Alabama, and southern Tennessee. We offer comprehensive treatments for skin cancer, general dermatology, cosmetic dermatology, and aesthetic services.
Our team has an immediate need for a Site Coordinator/Office Manager seeking a career in Dermatology. The ideal candidate is positive, energetic, intelligent, highly dependable, organized, and able to multitask.
JOB DESCRIPTION
Summary/Objective
The Office Manager is responsible for ensuring the delivery of high-quality care to patients, leading and supporting team members in daily operations, and upholding the Practice's vision and mission.
Essential Functions
- Partners with leadership, providers, and staff to manage operations of assigned practice location(s), including patient care and retention, personnel management, and workflow of the office and clinical team members.
- Monitors and maintains performance practice standards; ensures defined target standards for the number of patient appointments, staffing productivity, patient experience, and other business performance standards are met.
- Implements policies and procedures to ensure efficient operations that support both administrative and clinical functions.
- Identifies and applies cost-saving and revenue-enhancing opportunities.
- Manages the inventory of necessary supplies, equipment, technology, and other resources required for high-quality patient care and the efficient operation of the Practice.
- Evaluate the performance of all office team members, effectively communicating, giving timely feedback, and empowering team members to do their jobs well.
- Assists in the onboarding process by training and evaluating new team members.
- Assumes responsibility for patient flow processes—strategies to improve efficiency and eliminate barriers that impact patient care.
- Provides coverage for Front Desk Specialist and/or Medical Assistant as needed.
- Works well in a team environment, building and inspiring good working relationships to accomplish everyday tasks in a collegial manner.
- Adheres to the AQUA Dermatology Mission Statement, Credo, and Service Goals and Values, providing exceptional customer service at all times.
- Cultivates a culture of compliance that adheres to local, state, and federal regulatory requirements.
We offer competitive salaries and benefits:
- Medical, Dental, and Vision are available after 30 days of hire
- Short-term disability and life insurance, along with many ancillary options.
- 401(k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on employee products and services
Direct Reports
This position supervises administrative practice team members, the Clinical Supervisor, and the Front Desk Supervisor at their assigned location.
Required Education and Experience
Minimum high school diploma
Two to five years of experience in a management/supervisory role in a medical office is preferred.
Additional Eligibility Qualifications
Must work well independently, but ask for help when needed.
Preferred that the individual understands dermatology office protocol and procedures and can effectively lead a team in a dermatology office.
Must have the ability to use applicable EMR technology and Microsoft Office.
Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 110 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!