What are the responsibilities and job description for the Microsoft Dynamics 365 Developer position at Apton, Inc.?
Microsoft Dynamics 365 Developer [C]
Job Title
Microsoft Dynamics 365 Developer
Worksite Flexibility
Hybrid
Location
Trenton, NJ
Onsite Requirement
Important Location & Interview Requirement
- Candidates must be local to Trenton, NJ.
- All interviews will be conducted onsite in Trenton, NJ.
- We will not accommodate remote or webcam interviews.
- This is a hybrid position requiring 3 days onsite per week.
- The 3-day onsite requirement is non-negotiable.
Job Summary
We are seeking an experienced Microsoft Dynamics 365 Developer to support the development, configuration, maintenance, integration, and enhancement of Microsoft Dynamics 365 CRM business solutions for a New Jersey state government healthcare agency.
The successful candidate will work closely with technical teams, business stakeholders, and project teams to develop scalable CRM solutions, improve business processes, support integrations and migrations, and provide ongoing application support.
Key Responsibilities
- Design, develop, configure, maintain, and enhance Microsoft Dynamics 365 CRM solutions using industry best practices.
- Implement and configure Dynamics 365 entities, workflows, business process flows, forms, views, dashboards, reports, and web resources.
- Customize Dynamics 365 CRM while maximizing out-of-the-box functionality and minimizing custom code where appropriate.
- Develop custom solutions using C#, .NET, JavaScript, HTML, SQL Server, plug-ins, and the xRM framework.
- Design, develop, and support integrations using Dynamics CRM APIs, REST/ODATA services, SOAP endpoints, and related technologies.
- Configure and maintain CRM security models, including business units, teams, security roles, and web roles.
- Develop and maintain SSRS reports and dashboards to support business operations and decision-making.
- Troubleshoot and resolve Dynamics CRM application, integration, and performance issues.
- Collaborate with business stakeholders to gather requirements, identify process improvements, and recommend appropriate technology solutions.
- Analyze existing business processes and system functionality to improve operational efficiency and user experience.
- Create and maintain functional and technical documentation, knowledge-transfer materials, FAQs, and support documentation.
- Review existing data structures and design new data models to support evolving business requirements.
- Evaluate and map legacy data to support CRM data migration initiatives.
- Create test cases, execute testing activities, document results, and support User Acceptance Testing (UAT).
- Partner with technical teams and project stakeholders to support application enhancements, upgrades, and new implementations.
- Assist with business cases, project documentation, change management, and related project activities.
Required Qualifications
- 5 years of experience developing Microsoft Dynamics CRM solutions.
- 2 years of experience configuring and developing custom solutions in Microsoft Dynamics 365 CRM.
- Strong experience with Dynamics CRM 2016 and/or Dynamics 365 CRM platforms.
- Hands-on experience developing customizations using:
- C#
- .NET
- JavaScript
- HTML
- SQL Server
- Experience working with Dynamics CRM APIs, REST/ODATA services, and SOAP endpoints.
- Experience creating and registering custom plug-ins and add-ins within Dynamics CRM.
- Strong understanding of Dynamics 365 CRM:
- Entities
- Workflows
- Business Process Flows
- Forms
- Views
- Dashboards
- Security Architecture
- Experience designing, configuring, and implementing Dynamics 365 CRM and xRM solutions.
- Knowledge of Microsoft 365 platform integrations, including SharePoint.
- Experience with XrmToolBox, Ribbon Workbench, form scripting, and other Dynamics CRM development tools.
- Strong troubleshooting and application performance optimization skills.
- Strong requirements gathering, business analysis, and technical documentation skills.
- Experience designing relational data models and supporting data migration initiatives.
- Excellent communication skills with both technical and non-technical stakeholders.
Preferred Qualifications
- Bachelor's degree in Computer Science or a related field.
- Experience with Dynamics 365 Field Service / Field Operations modules.
- Experience developing custom workflows and advanced automation solutions.
- Experience with enterprise-level CRM implementations and/or migration projects.
- Experience developing complex SSRS reports and dashboards.
- Knowledge of Software Development Life Cycle (SDLC) methodologies.
- Experience supporting healthcare, clinical, quality, utilization management, or other highly regulated business environments.
- Experience leading workshops, conducting user training, and facilitating solution-design sessions.
- Microsoft Dynamics 365 certifications.