Service Associate

ABOUT US

Here at Aptiv, we are all about making a difference. Aptiv is a non-profit organization that offers services to people with disabilities. Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute to society in meaningful ways. We welcome, encourage, and value the contributions of all individuals and value inclusion, resilience, self-determination, collaboration, and accountability.

If you are looking for work you will LOVE, read on!

THE ROLE

As a Service Associate in our Life Services team in Black River Falls, you’ll play a key role in empowering individuals with disabilities to live more independent, self-directed lives. You’ll provide personalized, hands-on support across a variety of settings — including day services, supported living, and youth services. Your work will help participants build skills, explore their communities, and achieve meaningful personal goals.

Whether you're leading a recreational activity, supporting someone with independent living tasks, or mentoring youth in skill development — your impact will be real and lasting.

SCHEDULE AND COMPENSATION

• Hourly Pay Rate: $16.35 an hour 

• Status: Part-Time or Full-Time, based on candidate availability

• Schedule: Flexibility required, including availability every other weekend

• Travel within the community and between participant locations required

RESPONSIBILITIES

• Deliver person-centered support by facilitating group and one-on-one programming tailored to each participant’s goals (e.g., daily living, social skills, recreation, communication).

• Assist with personal care tasks as needed, including hygiene, mobility, meal support, and medication reminders.

• Support community inclusion by helping individuals engage in meaningful community activities, develop friendships, and build natural supports.

• Advocate for participants by encouraging self-expression, exploring opportunities, and maintaining professional, respectful relationships with families, care teams, and community partners.

• Complete accurate documentation including daily progress notes, service records, and time tracking.

• Monitor health and safety, reporting any changes in behavior, health, or emotional well-being, and assisting participants with following care plans.

• Provide safe transportation for participants, promote pedestrian safety, and support learning of alternative transportation methods.

• Maintain professionalism and uphold ethical standards, attending required team meetings and training.

• Follow compliance and safety procedures aligned with local, state, and federal regulations, and Aptiv's internal policies.

QUALIFICATIONS

Required:

• Must be 18 years or older

• Valid driver’s license and access to reliable, insured transportation

• Availability to work every other weekend

• Passion for supporting individuals with disabilities and helping them live self-directed, fulfilling lives

Preferred:

• Associate’s or Bachelor’s degree in a related field

• 1–3 years of experience supporting individuals with disabilities

• Familiarity with behavioral supports and skill development

• Wisconsin Certified Direct Care Professional

• Strong verbal and written communication skills

• Basic understanding of disability-related topics and person-centered practices

• Proficiency in Google Workspace and other cloud-based systems

• Flexibility in scheduling and work environments

OUR TEAM AND THE BENEFITS

At Aptiv, we value collaboration, inclusion, and innovation. As a member of our team, you’ll experience:

• A Positive Mission-Driven Culture: Make a real difference in the lives of others every day.

• Team-Oriented Environment: Join a supportive, collaborative team that works together to empower individuals.

• Ongoing Training & Growth: Access professional development opportunities and certifications to help you grow in your career.

• Flexibility: We support work-life balance and offer flexible scheduling to meet your needs.

• Respect and Inclusion: Be part of a culture that values diversity, equity, and inclusion.

READY TO JOIN OUR TEAM?

If you’re passionate about helping others live their best lives, we want to hear from you!

Apply today to become a Service Associate at Aptiv

Salary : $16