Director of Infrastructure

Job Title: Infra Director

Department: Technology / Engineering

Location: Troy, Michigan (Onsite)

The Technical Director is responsible for leading the organization’s technical strategy, engineering operations, technology development, and technical teams. The role ensures that all technical initiatives align with business objectives, meet quality standards, remain within budget, and are delivered on time.

The Technical Director will provide strategic direction, oversee complex technical projects, drive innovation, manage technical risks, and ensure the effective implementation of technology, processes, and systems across the organization.

2. Key Responsibilities

A. Technical Strategy and Leadership

• Develop and implement the organization’s technical strategy in alignment with business goals.
• Provide technical leadership and guidance to engineering, IT, development, and other technical teams.
• Evaluate emerging technologies, tools, and industry trends to identify opportunities for improvement.
• Establish technical standards, best practices, policies, and procedures.
• Advise senior management on technical investments, infrastructure, and innovation initiatives.

B. Project and Operations Management

• Oversee the planning, execution, and delivery of technical projects.
• Ensure projects meet agreed timelines, budgets, specifications, and quality requirements.
• Allocate technical resources effectively across projects and departments.
• Monitor project performance, identify risks, and implement corrective actions.
• Coordinate with cross-functional teams, clients, vendors, and external stakeholders.

C. Engineering and Technical Excellence

• Review and approve technical designs, specifications, solutions, and implementation plans.
• Ensure technical solutions are reliable, scalable, secure, and maintainable.
• Establish quality assurance, testing, validation, and continuous improvement processes.
• Resolve complex technical issues and support teams in critical decision-making.
• Ensure compliance with applicable technical standards, regulations, and industry requirements.

D. Team Management and Development

• Lead, mentor, and develop technical managers, engineers, and specialists.
• Define team objectives, performance expectations, and development plans.
• Identify skill gaps and arrange appropriate training and development.
• Build a culture of accountability, innovation, collaboration, and continuous learning.
• Support recruitment, succession planning, and organizational capability development.

E. Budget and Resource Management

• Prepare and manage technical budgets, forecasts, and resource plans.
• Evaluate technology investments and recommend cost-effective solutions.
• Manage relationships with technology partners, suppliers, and service providers.
• Monitor operational costs and identify opportunities to improve efficiency.
• Ensure effective utilization of equipment, software, infrastructure, and personnel.

F. Stakeholder and Business Collaboration

• Work closely with the CEO, Managing Director, department heads, and business teams.
• Translate business requirements into practical technical solutions.
• Present technical strategies, project progress, risks, and performance reports to management.
• Support customer discussions, technical presentations, and business development activities where required.
• Ensure technical deliverables meet customer expectations and contractual requirements.

3. Qualifications and Experience

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or a relevant technical discipline.
• Master’s degree or relevant management qualification is preferred.
• Typically 10–15 years of relevant technical experience, including significant leadership or management responsibilities.
• Proven experience leading technical teams and managing complex projects.
• Strong knowledge of relevant technologies, engineering principles, systems, and industry standards.
• Experience in budget management, resource planning, risk management, and stakeholder engagement.
• Professional certifications relevant to the industry are an advantage.

4. Required Skills and Competencies

• Strong technical leadership and strategic thinking.
• Excellent project and program management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Effective communication and presentation skills.
• Team leadership, mentoring, and conflict resolution.
• Financial and resource management.
• Risk assessment and quality management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong business acumen and a results-oriented mindset.

5. Key Performance Indicators (KPIs)

• On-time and within-budget project delivery.
• Quality and reliability of technical deliverables.
• Technical team productivity and performance.
• Compliance with technical standards and safety requirements, where applicable.
• Reduction in operational costs and technical issues.
• Successful implementation of strategic technical initiatives.
• Stakeholder and customer satisfaction.
• Employee development, retention, and capability improvement.