What are the responsibilities and job description for the Technical Support Representative position at ApTask?
Pay Rate: $22-24/hr on w2
Shift Requirements
- :All applicants must meet shift Requirements
- .Afternoon coverage as late as 6 - 8pm local time shift end
- .Weekend coverage every Sunday as a permanent shift
.
Qualification
- s:Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environme
- ntResponsible for high quality end-user technical support, related to enterprise software and hardwa
- reAn understanding of technology and the ability to apply that knowledge to support all existing syste
- msProvides investigation, diagnosis, resolution and recovery for hardware/software proble
- msExcellent customer service skills requir
- edExcellent communication skills requir
- edTwo to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environme
- ntPreferred work experience in technical support role but not requir
- edRequired Education: High school diploma or GED with relevant work experien
- ceAbility to diagnose the cause of problems in a complex environment and to provide effective solutions quick
- lySelf motivated and ability to work on own initiative in a high pressure environme
- ntWilling to work variable shifts including evenings, weekends and public holida
Salary : $21 - $24