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Medical Receptionist

APT Healthcare
Norfolk, VA Full Time
POSTED ON 10/22/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Medical Receptionist position at APT Healthcare?

If you are interested in this opportunity, please send your resume through really. Please do not contact the clinics directly.

We have an immediate opportunity for a full time Medical Front Office Receptionists at our Norfolk, VA Physical Therapy clinic location. If you have excellent customer service and communication skills, general front office experience and a willingness to learn, you could be a great fit for this opportunity!

As a Team Member - You'll receive -

  • Hourly pay of $18 - $20 per hour
  • Full Time, 40 hours per week
  • Medical/Dental/RX Benefits
  • Paid Time Off/Sick Leave (PTO)
  • Paid Holidays
  • 401(K) Matching Retirement Program
  • Gain experience in an energetic and friendly workplace, where every Team Member makes a difference!

The Front Office Receptionist should have a great personality, be efficient, organized and punctual, be familiar with a variety of health insurance providers, and be highly proficient with managing patient referrals and scheduling. You will be an integral part in ensuring that our day to day office operations run smoothly.

What you'll be doing;
Daily oversight of front office activity, including - Scheduling, managing patient flow, answering phones, directing phone calls and taking messages.
Scheduling patient appointments
Data entry of patient information
Reviewing of patient paperwork, to ensure accuracy
Collect co-pays, co-insurances and any other payments due from the patients
Maintain a neat, clean and organized front office area
Respond in a timely manner to email correspondence from coworkers and patients
Maintain medical records and files and perform other assigned clinic duties, as needed.

What you'll need -

  • Must be able available to work Monday - Friday, some shifts 7 AM - 3 PM and 2 - 3 shifts 11 AM - 7 PM, each week.
  • Be a great multi-tasker, organizer and team member.
  • 1 Year of medical front office and or general front office experience is required. Training will be provided, just bring motivation and enthusiasm, with a willingness to learn.
  • Must be a team player.
  • Computer savvy is needed.
  • Be able to give your guests and patients a friendly and comfortable first impression that will last throughout their recovery and continued visits.
  • Need to own a personal vehicle to get to the office on time.

If you are interested in this opportunity, please send your resume through really. Please do not contact the clinics directly.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • Medical Receptionist : 1 year (Required)
  • Medical Office : 2 years (Preferred)

Work Location: In person

Salary : $18 - $20

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