What are the responsibilities and job description for the Location Leader position at APR Supply Co.?
Who We Are:
With 44 locations throughout Pennsylvania, New Jersey, Maryland, Delaware and West Virginia and a team over 500 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies. We seek talented, enthusiastic, and customer-focused individuals to join our team.
Why You’ll Love Us:
At APR Supply, we believe great work starts with strong relationships. As a family-owned distributor, we are committed to long-term growth—for our customers and our teammates.
You will find meaningful work, opportunities to grow, modern tools that support your success, and a team that values accountability, excellence, and results. We offer competitive pay, strong benefits, and the stability of a company that invests in its people for the long haul. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.
FUNCTIONAL RESPONSIBILITES
• Manage the day-to-day operations of the location including distribution, customer service/sales, staff scheduling and inventory management ensuring that company’s process and procedures are executed efficiently
• Provide leadership for branch employees creating a positive work environment to enhance employee morale and productivity and provide training and development opportunities
• Monitor and analyze branch’s performance metrics and key performance indicators such as sales revenue, profitability, customer satisfaction and other relevant metrics
• Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business
• Ensure customer’s complaints/issues are resolved effectively and the branch maintains a positive reputation
• Assess local market conditions and proactively identify opportunities for expanding the customer base and increasing market share
• Collaborate with Regional Branch Leader to develop and execute strategic plans for the branch’s growth and development
• Partner with outside sales team to develop and execute sales strategy
• Use of CRM to monitor customer activities in conjunction with inside and outside sales teams
• Collaborate with internal teams to develop comprehensive solutions that align with customer requirements
• Stay updated on product knowledge, new products, industry trends, competitive landscape and market development
• Identify and address operational challenges
• Ensure a safe and secure environment for employee and customers and health and safety policies/ regulations are followed
• Other duties as assigned