Surgery Scheduler

APR Consulting, Inc. has been engaged to identify a Surgical Scheduler

Location: Rockville, MD 20850

Position: Surgical Scheduler

Pay Rate: $25.30/hr

Duration: 13 weeks

Expected Shift: 40 hrs/week

Monday–Friday | Assigned 8-hour shift between 7:00 AM and 7:00 PM

100% Onsite

CONTRACT TYPE: Temp-to-Hire | Permanent compensation structure currently being finalized as part of a newly created department

IMPORTANT CALL OUTS:

· Position is fully onsite; no hybrid or remote option available.

· Interviews will be conducted via Microsoft Teams; onsite interviews available upon request.

· Newly created Surgical Scheduling department being separated from the centralized scheduling team.

· High-volume, call center-style environment supporting multiple specialties.

· Surgical scheduling experience is preferred; healthcare scheduling experience will also be considered.

· Comprehensive training provided on department-specific workflows, Cerner, and SurgiNet processes.

REQUIRED QUALIFICATIONS:

EDUCATION:

· High School Diploma or GED required.

· Associate degree preferred.

EXPERIENCE:

· Minimum 1 year of healthcare scheduling, medical office, patient access, call center, or related healthcare experience.

· Surgical scheduling experience preferred but not required.

· Experience working in a high-volume phone environment preferred.

· Experience supporting multiple providers, specialties, or departments is a plus.

TECHNICAL SKILLS:

· Proficiency with Microsoft Office (Outlook, Word, Excel).

· Experience with EMR/EHR systems preferred.

· Cerner experience preferred but not required.

· Strong computer navigation, data entry, and multitasking skills.

· Ability to quickly learn new systems and workflows.

OTHER REQUIREMENTS:

· Excellent customer service and communication skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Comfortable handling high call volumes and patient interactions.

· Strong attention to detail and organizational skills.

· Demonstrated ability to learn new technology and adapt to changing workflows.

· Previous remote work experience is a plus.

KEY RESPONSIBILITIES:

· Schedule surgical procedures across multiple specialties within the GI Suite and Main Operating Room.

· Coordinate inpatient, outpatient, and short-stay surgical procedures.

· Verify insurance eligibility and active coverage prior to scheduling procedures.

· Ensure all required documentation is obtained and completed before procedures are scheduled.

· Serve as a primary point of contact for patients, providers, and clinical teams regarding surgical scheduling.

· Manage a high volume of inbound and outbound calls while providing exceptional customer service.

· Accurately enter and update patient information within Cerner and other scheduling systems.

· Collaborate with providers, clinical staff, and support departments to ensure efficient coordination of care.

· Support scheduling needs across approximately 14 specialties and adapt to evolving department workflows.

· Complete training related to specialty-specific scheduling requirements and departmental processes.

· Maintain patient confidentiality and comply with HIPAA requirements.

· Perform additional scheduling and administrative duties as assigned.

Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.

This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!