What are the responsibilities and job description for the Sales Account Manager - Non-Active Medical Devices position at Applus Laboratories?
About Us:
Applus is a leading provider of comprehensive testing, inspection, and certification services for the medical device industry. We are dedicated to ensuring the safety, quality, and compliance of medical devices worldwide.
Job Description:
We are seeking a dynamic and experienced Outside Sales Representative to join our team. In this role, you will be responsible for developing and maintaining relationships with key accounts in the non-active medical device industry. You will identify and pursue new business opportunities, while providing exceptional customer service and support.
Key Responsibilities:
Business Development:
- Identify and qualify potential clients within the non-active medical device industry (e.g., manufacturing facilities that produce components for medical devices but do not produce the final devices themselves).
- Develop and execute strategic sales plans to achieve revenue goals.
- Prospect for new business opportunities and expand existing accounts.
Account Management:
- Build and maintain strong relationships with key decision-makers at client organizations.
- Understand client needs and provide tailored solutions to meet their specific testing and certification requirements for non-active medical devices.
- Manage and grow a portfolio of existing accounts.
Sales Process:
- Prepare and deliver effective sales presentations and proposals that highlight the value proposition of your company's testing and certification services for non-active medical devices.
- Negotiate contracts and close deals.
- Collaborate with internal teams (e.g., engineering, testing) to ensure seamless project execution.
Customer Service:
- Provide exceptional customer service and support throughout the sales process.
- Address client inquiries and resolve issues promptly and professionally.
Qualifications:
- Bachelor's degree in business, engineering, or a related field.
- Proven track record in sales, preferably in the medical device TIC industry.
- Strong understanding of non-active medical device regulations and standards (e.g., ISO 13485).
- Excellent communication and interpersonal skills.
- Ability to build strong relationships with clients and internal stakeholders.
- Strong negotiation and problem-solving skills.
- Proficiency in CRM and sales tools.