IT Technician

Company Description

Applus IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.

At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services’ portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.

If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.

Job Description

What You'll Do:

• Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
• Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
• Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
• Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
• Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
• Monitoring of business unit’s infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
• Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit

Qualifications

What You'll Bring:

• The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
• Experience within an international corporation is highly valuable, but not mandatory.
• Vocational training in Computer Engineering.
• Excellent communication skills.
• Highly motivated with strong work ethic.
• Experience using and administrating Windows / Linux environments.
• Experience managing TCP/IP LAN.
• ITIL v3 Foundation is an asset.

Desirable skills:

• Degree in Computer Science or similar
• Fluent in Spanish and English

What can we offer you?

• Join a young dynamic and growing team.
• Work in an agile environment
• Work on a huge, and ever expanding, globally distributed system
• Be part of a large growing international organization
• Continuous training and career growth

Additional Information

APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Functions:

• Must be physically able to support technical needs in office
• Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed

Job Type: We can offer a full-time or part-time position

Benefits for a Full-time position:

• Health Insurance (100% Premium costs paid by Company)
• Voluntary Dental insurance
• Voluntary Life insurance
• Voluntary Vision Insurance
• Paid time off
• Simple IRA Plan (3% Company Match)

Schedule:

• Hybrid position
• Monday to Friday
• Occasional Saturday

APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applus IDIADA is committed to equality,  diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.