What are the responsibilities and job description for the Customer Service Representative position at Applica?
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
In this role, you'll:
✔️ Serve as the primary point of contact for customers
✔️ Provide information on accounts, products, and services
✔️ Generate quotes based on customer needs
✔️ Receive, verify, and process customer orders and order changes
What we're looking for:
✅ Direct Customer Service/Customer Support experience within the Chemical or Oil & Gas industry (required)
✅ Experience with SAP or Oracle is highly preferred
- ✅ Strong communication, organization, and attention to detail