What are the responsibilities and job description for the Account Manager / Territory Sales Manager – Lehigh Valley, PA position at Appliance Replacement, Inc?
Compensation Snapshot
- Base plus commission compensation range: $65,000–$90,000, based on experience
- Monthly car allowance: $700
- Full benefits package, including 401(k) with company match
Multi-Housing Depot (MHD) is hiring a results-driven Account Manager / Territory Sales Manager to support and grow business within the Lehigh Valley, PA multifamily renovation market.
This is a full-time, Monday through Friday position ideal for an experienced sales professional with strong cabinet and multifamily industry expertise.
What You’ll Do
- Manage end-to-end client relationships, including onboarding, ongoing service, account growth, and retention
- Meet or exceed assigned revenue targets and maintain 3x pipeline coverage with an approximate 30% close rate
- Conduct clients need assessments, prepare proposals, negotiate contracts, and support expansions within existing accounts
- Respond to client inquiries within 24 hours and maintain strong client satisfaction (target 4.5/5 or higher)
- Partner with Design, Distribution, Customer Success, and accounting teams to ensure successful project execution
- Conduct site visits and take measurements for cabinets, countertops, appliances, doors, and windows
- Track sales activity in the CRM (Salesforce/HubSpot) and use data to drive growth
- Represent the company at client meetings, site visits, and industry events
Key Performance Objectives (KPOs)
- Maintain 100% retention of active accounts
- Deliver annual new revenue quotas
- Maintain consistent pipeline activity, including 3x coverage and an approximate 30% close rate
- Identify and execute cross-selling and upselling opportunities
What We’re Looking For
- Minimum 10 years of cabinet sales experience
- Minimum 10 years of experience selling to New Construction and/or Multi-Housing industries
- Proven success in territory sales, account management, or business development
- Bachelor’s degree in Business, Sales, Marketing, or equivalent experience
- Strong communication, negotiation, and organizational skills
- Experience using measuring tools and interpreting construction or renovation plans
- Comfortable working with CRM systems and Microsoft Office
- Willingness to travel throughout the DMV area
- Ability to lift up to 30 lbs and work safely on active construction sites with PPE
Compensation & Benefit
- Base plus commission compensation range: $65,000–$90,000, based on experience
- New Business Bonus: 0.5% payout monthly beginning day one
- $5,000 bonus after 90 days, incorporated into base pay
- Annual year-end bonus eligibility
- Monthly car allowance: $700
- Health and dental coverage starting the first of the month after 60 days
- Company-paid life insurance and long-term disability after 60 days
- Flexible Spending Account (FSA) eligibility after 60 days
- 401(k) with company match after 90 days
- Paid Time Off (PTO) and company-paid holidays from start date
- Career growth and advancement opportunities
Salary : $65,000 - $90,000