Bank Customer Service Representive

🚀 Join a Team That Puts People First
Are you a customer-focused professional with a passion for sales and helping others succeed?
We’re looking for a Digital Member Experience Specialist / Relationship Banker /CSR who thrives in a fast-paced, tech-driven environment and enjoys connecting with customers across multiple digital channels.

📍 Lewisville, TX (Onsite)

💰 $21 – $25/hr (DOE)| Full-Time - Temp to Hire

⭐ What You’ll Do:

- Assist customers via phone, chat, email, and video

- Open new accounts and support account maintenance

- Process transactions and assist with loan applications

- Identify opportunities to recommend financial products/services

- Build strong relationships and deliver an outstanding customer experience

- Meet or exceed sales and service goals


✅ What We’re Looking For:

- Experience in sales customer service (goal-driven environment)

- Background in banking, credit union, lending, or financial services
- Strong communication skills (written & verbal)

- Comfortable with digital tools, chat platforms, and multitasking

- Detail-oriented with the ability to work in a fast-paced team setting


💡 Why You’ll Love It:

- Competitive pay with growth potential

- Stable, full-time opportunity
- Collaborative, supportive team culture

- Opportunity to grow within the financial services industry

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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