Mortgage Manager

Mortgage Loan Servicing Manager

-Pay: $38-55/hr DOE

-Location: Role is on-site in Ventura County, CA

*Must have 5-7 years in a mortgage loan servicing supervisory role for a financial institution*

-THE ROLE: We are seeking an experienced mortgage servicing professional to join a collaborative and growing organization as a Manager, Mortgage Loan Servicing. This role will support escrow administration, investor servicing, insurance and tax processes, compliance functions, and year-end reporting activities within the mortgage servicing department. The ideal candidate will bring strong hands-on mortgage servicing experience along with a solid understanding of regulatory and compliance requirements impacting the industry. Depending on experience, this role may be considered at the Senior Analyst or Manager level.

-Key Responsibilities:

• Administer and oversee escrow accounts, tax payments, and insurance coverage

• Manage insurance exceptions, force-placed insurance, and loss draft disbursements

• Prepare payoff statements and respond to escrow/title company requests

• Support investor and participation servicing activities, reconciliations, and wire processing

• Assist with year-end servicing functions including IRS Form 1098 reporting

• Research and resolve servicing discrepancies and exceptions

• Support audits, examinations, and compliance-related activities

• Partner with Accounting, Lending, Compliance, Risk, and HR teams to support operational effectiveness

• Participate in process improvement initiatives, system enhancements, and regulatory updates

• Provide guidance and support to servicing staff as needed

-Qualifications:

• Minimum 5 years of mortgage servicing experience required

• Strong knowledge of escrow, insurance, tax administration, and investor servicing

• Experience with mortgage servicing regulations and compliance standards

• Familiarity with Fannie Mae, Freddie Mac, and loan participation servicing preferred

• Experience with FICS, Cotality, Mortgage Servicer, and SWBC preferred

• Strong analytical, organizational, and problem-solving skills

• Excellent communication and teamwork abilities

• Prior leadership or supervisory experience is a plus

• Ability to register as an MLO through the Nationwide Mortgage Licensing System (NMLS) required

***Please send resume to Veronica Vasquez-Gomez at AppleOne Ventura. Thank you!

Vvasquez@appleone.com

805-824-6478 (Direct line)

AppleOne Ventura