What are the responsibilities and job description for the Customer Support and Operations Specialist position at AppleOne Employment Services?
- Location: Fremont, CA. 94538
- Great Pay up to $26/hr.
Be the voice, the problem-solver, and the connector that keeps everything running smoothly.
Are you someone who thrives in a fast-paced environment, loves helping people, and enjoys keeping things organized behind the scenes? We’re looking for a Customer Support & Operations Specialist who can deliver exceptional service while keeping our internal processes running like clockwork.
What You’ll Do:
- Be the first point of contact: Answer incoming customer calls, quickly understand needs, and provide solutions with confidence and care.
- Own the order process: Create and manage sales quotes and orders from start to finish—ensuring accuracy, timeliness, and clear communication every step of the way.
- Keep information sharp & organized: Maintain detailed and up-to-date customer records, documenting interactions so nothing falls through the cracks.
- Connect teams & drive solutions: Act as the bridge between customers, sales, and operations—making sure everyone is aligned and opportunities are maximized.
- Make an impact: Bring fresh ideas to team discussions, contribute to process improvements, and take initiative in your daily work.
- Jump in where needed: Support additional tasks and projects that help the team succeed.
- Strong communication skills—you’re clear, friendly, and solution-oriented
- Exceptional attention to detail and organizational skills
- Ability to multitask and prioritize in a dynamic environment
- A proactive mindset with a desire to improve processes
- Team-oriented attitude with a customer-first approach
- Collaborative, supportive team environment
- Opportunities to grow and make a real impact
- A role where no two days are the same
- The chance to be at the center of customer experience and operations
Semiconductor Manufacturing company. Great benefits. Apply for this great position as a Customer Support and Operations Specialist today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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