What are the responsibilities and job description for the General Manager - Convenience Store (Blackjack Lane) position at APPLEGREEN USA CENTRAL SERVICES LLC?
POSITION TITLE: CONVENIENCE STORE GENERAL MANAGER
DEPARTMENT: EXPRESS LANE / PITT STOP SOUTH CAROLINA
REPORTS TO: DISTRICT MANAGER
FLSA: EXEMPT / SALARY
POSITION SUMMARY:
As a Convenience Store General Manager, you will have the opportunity to create and maintain an exceptional store experience for your guests. This is a salaried/exempt position and typically reports to the District Manager. The Convenience Store Manager will oversee a retail locations staff and activities to achieve a profitable store location. The Store Manager will be responsible for the day to day running of the store including stock control, overheads, staff, gross profit, and reporting.
DUTIES/RESPONSIBILITIES:
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Staff management: interview, selection, and training of all staff for the retail location.
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Organizes and oversees the schedules and work of staff.
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Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
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Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation, and service.
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Holds regular communication meetings with staff to ensure all plans are carried out.
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Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
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Ensures inventory data is correct by performing spot inventory counts and checks.
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Collaborates with regional managers to develop, coordinate, and identify cost-effective advertising and hiring strategies.
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Ensures that the store always looks clean and inviting.
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Achieve Gross Profit Margin, Net Margin and Sales Targets as agreed with District Managers
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Performs other related duties as assigned.
ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:
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Must be at least eighteen (18) years of age.
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Excellent verbal and written communication skills
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Strong leadership and management skills with ability to motivate staff.
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Experience working to targets, KPIs and measurements.
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Understanding of P&L and financials
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Excellent customer service abilities and positive attitude
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Flexible and open schedule
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High School/GED required.
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Customer service experience required.
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Retail management experience highly preferred
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Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
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Intermediate knowledge of Microsoft Office, including Teams, Excel and Outlook
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Frequent standing for long periods of time
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Must be able to lift 25-50 pounds at times.