Americas Executive Briefing Center (EBC) Program Lead

Imagine what you could do here. The people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation running through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Our Sales organization generates the revenue needed to fuel our ongoing development of products and services, enriching the lives of hundreds of millions of people around the world. In many ways, our sales team is the face of Apple to our largest enterprise customers. We are seeking a dynamic Americas EBC Program Lead to elevate the Executive Briefing Center experience. You will blend strong consultative skills with operational excellence to translate our partners' business goals into unforgettable, world-class briefings. If you are passionate about building relationships, accelerating sales opportunities, and creating lasting mindshare for Apple through immersive experiences, we want to hear from you. Architect World-Class Experiences: Own and elevate the regional EBC program. You will design and deliver memorable, high-stakes executive briefings that align Apple’s priorities and industry insights with account-specific objectives. Drive Strategic Partnerships: Act as a trusted consultant to sales, marketing, and product teams. You will proactively build a pipeline of high-priority EBC engagements, using the center as a strategic lever to strengthen executive relationships and solve real business challenges. Empower Internal Voices: Build and manage a premier regional discussion leader program. You will coach account teams and internal experts on briefing preparation, facilitation, and follow-through to ensure compelling, resonant presentations. Innovate & Inspire: Continuously explore how emerging technologies—like AI and Spatial Computing—can amplify the EBC experience. You will identify content gaps, steer the creation of new assets, and leverage talent across the broader Apple business to showcase our platform advantages. Measure & Optimize: Monitor program impact through data-driven analysis and compelling storytelling. You will collaborate with Facilities, IT, Security, and Operations to maintain a flawless environment while engaging stakeholders to surface opportunities for continuous improvement. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 8 years of relevant experience leading cross-functional programs, client management, or customer engagement initiatives in complex, matrixed environments, 3 years in leadership. Proven experience shaping customer or partner engagement through an Executive Briefing Center, Innovation Lab, or similar experiential learning program. Strong consultative and facilitation skills, with a demonstrated ability to lead executive discussions, ideation sessions, and meetings for audiences ranging from 5 to 50 stakeholders. Solid understanding of enterprise sales cycles, best practices, and how an EBC can be leveraged to directly influence sales outcomes. Demonstrated ability to establish success metrics, analyze data, and communicate program ROI through clear, data-driven insights. Exceptional communication and collaboration skills across all organizational levels, including deep listening, executive presentation, and the ability to influence others to invest in new initiatives. Preferred Qualifications: Background in management consulting, client services, or operations roles specifically within the enterprise technology space. Direct experience planning and executing high-impact executive roundtables, large-scale industry events, or running a dedicated EBC facility. Experience building, scaling, or managing a corporate discussion leader/speaker program. Proven expertise in developing strategic communications and tailored content specifically designed for senior leadership and C-suite audiences.