What are the responsibilities and job description for the Clinical Care Coordinator position at Apple Tree Dental?
Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Fergus Falls, MN dental clinic to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.
Key Responsibilities:
Key Responsibilities:
- Provide outstanding customer service to patients, families, and staff
- Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines
- Answer and manage phone calls professionally and efficiently
- Assist patients with special needs, ensuring a welcoming and accommodating experience
- Maintain accurate electronic patient records and documentation
- Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment
- Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software
- Meaningful Work – Make a difference in a mission-driven, patient-centered practice
- Professional Growth – Gain valuable experience in a supportive team environment
- Inclusive Workplace – Work in a welcoming setting where all contributions are valued
- High school diploma or GED required
- Customer service, scheduling, and phone experience preferred
- Dental office experience strongly preferred
- Valid driver’s license and eligibility for company car insurance roster highly preferred
- Ability to type at least 40 WPM accurately
- Dependability, punctuality, and willingness to work late hours and weekends as needed
Salary : $19 - $20