What are the responsibilities and job description for the Part-Time Customer Service Associate / Order Fulfillment Associate – Holiday Availability Required position at Apple Annie's Bake Shop?
Apple Annie’s Bake Shop is looking for a friendly Customer Service & Order Fulfillment Associate to join our Front of House team. This is a part-time position with a variety of responsibilities, allowing team members to work both in customer-facing service and behind-the-scenes order fulfillment.
We’ve been a staple in the Wilmington, NC community for over 40 years, offering fresh breads, cakes, cookies, pastries, pies, and more.
Responsibilities include:
- Packaging and displaying baked goods
- Assisting customers in-store
- Taking and processing orders
- Answering phone inquiries
- Supporting order fulfillment and order accuracy
- Preparing and serving coffee and espresso drinks
- Cleaning and maintaining the store to ensure a welcoming, sanitary environment
- Working efficiently and staying focused in a fast-paced bakery environment
Holiday Availability:
Holiday availability is required for this position. Our busiest time of year is during the holidays, and team members must be available to work during peak holiday periods, including Thanksgiving and Christmas. Reliability and flexibility during these periods are an important part of the role.
Requirements:
- Part-time availability
- Must be available for morning shifts, closing shifts, and weekends
- Must be available to work required holiday shifts
- Positive, friendly, and professional attitude
- Strong communication and customer service skills
- Willingness to learn and grow with our team
- Ability to work efficiently in a fast-paced environment
- Please include your availability with your application to be considered
Pay & Position Details:
- Starting pay: $11/hour
- Tips are an additional part of the compensation for this position
- Tip eligibility begins after completing five days of paid training
- Part-time position
- Location: University Square Mall, 837 S. Kerr Ave, Wilmington, NC
We’re looking for dependable team members who enjoy working with people, take pride in their work, and want to be part of a busy, community-focused bakery. If you’re reliable, willing to learn, and enjoy a fast-paced environment, we’d love to hear from you!
Job Type: Part-time
Pay: From $11.00 per hour
Benefits:
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $11