What are the responsibilities and job description for the Salesforce Business Analyst position at AppLab Systems, Inc?
JOB DETAIL
Job Title : Salesforce Business Analyst
Job Location : Washington, DC - Remote or Hybrid option can be discussed during the interview if the candidate is really strong
Job Duration : 6 month(s) (Contract)
Employment Type: W-2 Only
Responsibilities
The Salesforce Business Analyst is expected to produce and maintain:
Job Title : Salesforce Business Analyst
Job Location : Washington, DC - Remote or Hybrid option can be discussed during the interview if the candidate is really strong
Job Duration : 6 month(s) (Contract)
Employment Type: W-2 Only
Responsibilities
The Salesforce Business Analyst is expected to produce and maintain:
- Epics, user stories, and acceptance criteria
- Product backlog and backlog refinement outputs
- Functional and business requirements documentation
- Process flows, business workflows, and solution diagrams
- UAT plans, test scenarios, and validation reports
- Traceability matrices linking requirements to delivered functionality
- Proven experience as a Business Analyst on Salesforce implementation
- Strong understanding of Salesforce platform capabilities (Financial Services Cloud preferred)
- Experience working in Agile/SAFe delivery environments
- Strong skills in requirements analysis, stakeholder engagement, and documentation
- Experience with tools such as Azure DevOps, Jira, or similar backlog management systems
- Strong analytical and problem-solving skills
- Ability to translate complex business requirements into actionable solutions
- Excellent stakeholder engagement and communication skills
- Strong attention to detail and quality assurance mindset
- Ability to operate across multiple workstreams in a complex program environment
- Work closely with IFC Product Owners, Architects, and implementation partners
- Support delivery across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing)
- Enable alignment between business requirements and system design across releases
- Contribute to continuous improvement of business analysis practices within the program
- Agile delivery tools: Azure DevOps, Jira, or equivalent
- Documentation tools for requirement and process modeling
- Familiarity with Salesforce platform architecture and configuration concepts