What are the responsibilities and job description for the Spa Assistant Manager position at Appellation Healdsburg?
Description
At Appellation Healdsburg, we believe in creating extraordinary guest experiences rooted in relaxation, elegance, and genuine care. Our award-winning spa is more than a place of rest—it’s a space where wellness and hospitality come together to rejuvenate the body, mind, and soul.
We’re looking for a Spa Manager who leads with both passion and drive. Someone who understands the rhythm of spa operations, thrives in a luxury hospitality setting, and knows how to bring out the best in their team.
Job Responsibilities Include But Not Limited To
At Appellation Healdsburg, we believe in creating extraordinary guest experiences rooted in relaxation, elegance, and genuine care. Our award-winning spa is more than a place of rest—it’s a space where wellness and hospitality come together to rejuvenate the body, mind, and soul.
We’re looking for a Spa Manager who leads with both passion and drive. Someone who understands the rhythm of spa operations, thrives in a luxury hospitality setting, and knows how to bring out the best in their team.
Job Responsibilities Include But Not Limited To
- Manage daily spa operations, including staff scheduling, guest services, and inventory oversight
- Lead, train, and inspire a team of spa professionals to deliver elevated experiences
- Collaborate closely with the Spa Director to refine processes and drive continuous improvement
- Oversee payroll preparation and ensure timekeeping accuracy
- Hire, onboard, and support new team members as they grow
- Be a hands-on leader, stepping into concierge, reservation, or attendant roles as needed
- Resolve guest issues with empathy and efficiency
- Maintain a spotless, welcoming, and safe spa environment
- Ensure compliance with all health and safety standards
- Pay Range (Salaried): $68,640 – $72,000 per year
- Vacation & Holiday pay
- 401(k) Matching
- Health benefits including medical, dental, and vision
- Aflac Supplemental
- Employee Discount
- 2 years of spa or hospitality management experience (luxury or boutique preferred)
- Confident leader with strong organizational and communication skills
- Experience with spa or hospitality systems (e.g., Mindbody, Booker, or similar)
- Familiarity with payroll and staff scheduling
- Guest-first mindset with a passion for wellness and service
- Flexible availability including weekends and holidays
- Solid knowledge of appointment management
- Ability to perform job functions with minimal supervision
- Ability to adapt to changing situations, working under pressure, and handling unexpected situations with grace
- Ability to perform the essential functions of the job with or without reasonable accommodation
- All candidates are required to undergo background check
Salary : $68,640 - $72,000
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