What are the responsibilities and job description for the Housekeeping Houseperson - Part Time position at Appellation Healdsburg?
Description
Primary Duties and Responsibilities:
Skills & Qualifications:
To perform the duties and requirements for this job, you must have the following physical abilities:
Primary Duties and Responsibilities:
- Linen Management: Remove dirty linens, towels, and bedding from guest rooms and transport to laundry facilities in an organized and efficient manner.
- Supply Restocking: Deliver clean linens, towels, and guest room supplies to housekeeping carts and storage areas, ensuring adequate inventory is maintained throughout all shifts.
- Glassware and Amenity Exchange: Remove soiled glassware, cutlery, and used guest amenities from rooms, replacing with clean items according to luxury hospitality standards.
- Housekeeping Cart Support: Assist Room Attendants by restocking housekeeping carts with clean supplies, amenities, and cleaning materials as needed.
- Heavy Lifting and Transportation: Handle the physical demands of moving large quantities of linens, supplies, and equipment throughout the property, including multiple floors and outdoor areas with the use of bicycles, carts and bins.
- Laundry Operations Support: Assist with sorting, processing, and organizing clean and dirty linens, ensuring proper handling and storage of all textile items.
- Storage Area Maintenance: Maintain cleanliness and organization of linen closets, supply rooms, specified sections, and housekeeping storage areas, ensuring easy access and inventory management.
- Equipment Maintenance: Clean and maintain housekeeping carts, vacuum cleaners, and other cleaning equipment, reporting any maintenance needs to supervisors.
- Guest Room Preparation Support: Assist Room Attendants with room setup, furniture moving, and any heavy lifting required for special requests or room configurations.
- Waste Management: Collect and properly dispose of waste from guest rooms and common areas, ensuring compliance with hotel waste management procedures.
- Lost and Found Coordination: Collect lost and found items from guest rooms and deliver to housekeeping supervisor according to hotel procedures.
- Emergency Response: Respond quickly to urgent housekeeping needs, spills, or maintenance issues that require immediate attention and physical support.
- Inventory Management: Monitor and report supply levels, assist with receiving deliveries, and help maintain accurate inventory records for housekeeping supplies.
- Cross-Department Support: Assist other hotel departments with physical tasks, moving furniture, event setup, and special projects as directed by management.
- Safety Compliance: Follow all safety procedures when handling cleaning chemicals, operating equipment, and moving through guest and service areas.
- Communication: Coordinate with Room Attendants and housekeeping supervisors regarding room status, supply needs, and any issues encountered during shifts.
- Project work: Maintain areas that might require use of specialty equipment (hard surface cleaning machines, pressure washing, use of ladders and reach extending devices).
- Quality Assurance: Ensure all clean linens and supplies meet luxury standards before delivery to guest rooms and housekeeping areas.
- Training Participation: Attend all mandatory meetings, training sessions, and safety briefings as directed by housekeeping management.
- Professional Standards: Maintain professional appearance and conduct that reflects the core values of the Appellation brand and its operating standards.
- Flexible Support: Perform other duties as assigned by the Executive Housekeeper or Housekeeping Supervisor to support overall hotel operations.
Skills & Qualifications:
- Previous experience in hotel housekeeping, laundry operations, or hospitality support roles preferred. Experience in luxury hotel environment a plus.
- Daily on-premises presence required.
- Strong physical stamina and ability to perform demanding physical tasks throughout entire shift.
- Ability to lift, carry, push, and pull up to 75 pounds regularly and safely.
- Physical ability to walk extensively throughout the property and climb stairs multiple times daily.
- Excellent organizational skills and attention to detail in supply management and inventory control.
- Basic understanding of proper linen handling, cleaning supply storage, and equipment maintenance.
- Ability to work efficiently in a fast-paced environment while maintaining quality standards.
- Flexibility to work various shifts including mornings, afternoons, weekends, and holidays.
- Knowledge of luxury hospitality standards and commitment to supporting exceptional guest experiences.
- Strong teamwork skills and ability to collaborate effectively with Room Attendants and housekeeping management.
- Reliable, trustworthy, and committed to maintaining confidentiality and security protocols.
- Basic communication skills and ability to follow detailed written and verbal instructions.
- Positive attitude, strong work ethic, and willingness to take on additional responsibilities as needed.
- Understanding of proper safety procedures when handling cleaning chemicals and operating equipment.
To perform the duties and requirements for this job, you must have the following physical abilities:
- Stand and walk for extended periods of time, move between multiple rooms and floors throughout shift
- Bend, kneel, stoop, and reach frequently while cleaning rooms and bathrooms
- Lift and carry cleaning supplies, linens, and equipment weighing up to 50 pounds
- Push and pull housekeeping carts and vacuum cleaners
- Walk up and down stairs on a daily basis
- See and read cleaning instructions and identify areas requiring attention with or without vision aids
- Distinguish between different cleaning products and chemicals safely
- Work in various positions including standing, bending, kneeling, and reaching overhead
- Constant: standing, walking, lifting, carrying, bending, and repetitive use of hands, arms, and legs
- Frequent: heavy lifting, pushing/pulling loaded carts, climbing stairs, kneeling, stooping, reaching overhead
- Occasional: furniture moving, deep cleaning support, emergency response tasks
- Able to work shifts ranging from 6AM - 11PM and available on weekends and holidays
Salary : $22