What are the responsibilities and job description for the Employee Relations Consultant position at Appalachian State University?
Employee Relations Consultant
Department: The Office of Human Resources - 170100
Minimum Qualifications
Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience.
All degrees must be from appropriately accredited institutions.
Special Note:This is a generalized representation of positions in this class and is not intended toreflect essential functions per ADA. Examples of competencies are typical of the majorityof positions, but may not be applicable to all positions.
License/Certification Required
N/A
Preferred Qualifications
The ideal candidate will be able to articulate/demonstrate their expertise in the skills, abilities and characteristics listed below:
- Thorough investigative skills
- Successful conflict resolution
- Effective facilitation skills
- Strong Initiative
- Flexibility and Adaptability in a fast-paced environment
- Quality decision-making
- Exceptional interpersonal and stress-management skills.
- Demonstrated commitment to: discretion, confidentiality, integrity, and ethical behavior.
- Working knowledge of relevant federal and state employment law, UNC System and Office of State Human Resources (OSHR) policies.
Essential Duties and Responsibilities
Policy Interpretation and Guidance
- Expert Knowledge: Maintains in-depth knowledge of HR and Employee Relations topics, policies and procedures. Interprets and advises employees on University, OSHR and UNC System policies. Advises employees on a variety of workplace rights related to discipline, grievances and appeals, or other Employee Relations topics.
- Adaptive Guidance: Explains HR policies and procedures to answer a wide range of questions and provides information regarding various HR matters. This includes navigating unfamiliar or unique situations where prescribed guidance may be limited, requiring sound judgment to find compliant solutions.
- Program Management: Ensures compliance with the Random Drug and Alcohol Testing program. Manages network of certified mediators and trained hearing committee members.
Workforce Development
- Performance Consulting: Provides education and consultation on performance management practices
- Data-Driven Training: Conducts exit interviews, summarizes findings, and proposes strategies for improvement. Gathers and analyzes Employee Relations data to identify trends, potential risk areas, and development opportunities.
- Training and Education: Develop and deliver general campus-wide employee relations-related trainings and performance management education.
Consultation on Workplace Issues
- Conflict Resolution: Consults on a variety of workplace issues such as interpersonal conflict, performance or conduct deficiencies, morale concerns, or departmental concerns.
- Resolution Coordination: Facilitates resolution options such as disciplinary actions, training, resource referrals, and informal and/or facilitated discussions. Proactively monitors and follows up on individual situations to ensure follow-through on recommended actions and disciplinary steps.
- Strategic Partnership: Serves as an HR business partner to department leaders on organizational and day-to-day concerns.
Work Schedule/Hours:Monday-Friday, 8:00 a.m. – 5:00 p.m. May occasionally work outside standard business hours to meet the needs of second and third shift employees.
Suggested Salary Range: Up to $70,000 depending on experience
Closing Date:
Open Until Filled: Yes
Evaluation of Applications Begins: 08/03/2026
Proposed Date of Hire:
To apply, visit https://appstate.peopleadmin.com/postings/55377
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
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Salary : $70,000