What are the responsibilities and job description for the Hospital Liaison position at Appalachian Regional Healthcare (ARH)?
Overview
Educate hospital professional and non-professional staff regarding ARH’s services and programs. Facilitates communication between ARH and physicians in an inpatient setting. Manages the development, implementation, monitoring, planning, and supervision of strategies to increase referrals. Assists with referrals to any ARH service. Provides oversight/case management of hospitalized ARH patients. Reports to the AVP Marketing Manager.
Special Instructions
Needs to be for the Ashland Area... This position will be stationed in Kings Daughter and occasionally visit St Mary's and Cabell in Huntington WV
Responsibilities
Educate hospital professional and non-professional staff regarding ARH’s services and programs. Facilitates communication between ARH and physicians in an inpatient setting. Manages the development, implementation, monitoring, planning, and supervision of strategies to increase referrals. Assists with referrals to any ARH service. Provides oversight/case management of hospitalized ARH patients. Reports to the AVP Marketing Manager.
Special Instructions
Needs to be for the Ashland Area... This position will be stationed in Kings Daughter and occasionally visit St Mary's and Cabell in Huntington WV
Responsibilities
- Maintains an effective working relationship with health care referral sources.
- Accepts requests for services and verifies appropriateness for any ARH services.
- Identifies potential learning needs of referral sources and develops resources to help meet these needs.
- Assists with the development and implementation of methods of tracking referral trends.
- Develops and maintains contact with specific referral sources in the hospital.
- Provides oversight of ARH patients in an inpatient setting.
- Educates the medical community (i.e., physicians, nursing homes, nursing agencies, and other referral sources) in the hospital about any ARH services and programs.
- Meets with area hospital discharge planners and social workers regularly to provide information regarding ARH services.
- Acts as a liaison and advocate for ARH patients admitted to hospitals
- Develops an ARH presence in the area hospitals, attending rounds or medical staff meetings when possible, conferring with providers, speaking at in-service meetings, and participating in new staff orientation.
- Openly displays cooperation in adhering to administrative policies and supports the mission, vision, and values of ARH.
- Shares information, knowledge, concerns, and expertise through staff meetings, in-services, and assisting in the orientation and education of new employees.
- Establishes and maintains effective communication patterns using tact, sensitivity, sound judgment, and a professional attitude when relating to patients, patients’ families, co-workers, supervisors, health professionals, and physicians.
- Performs additional duties assigned by the AVP Marketing Manager.
- A Graduate of an accredited school of professional registered nursing and is currently licensed as an RN through the State Board of Nursing
- At least two years of general nursing experience is required, with current home health and/or medical-surgical or critical care experience.