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Mobile Crisis Professional

Appalachian Community Services
Waynesville, NC Other
POSTED ON 12/3/2025 CLOSED ON 12/26/2025

What are the responsibilities and job description for the Mobile Crisis Professional position at Appalachian Community Services?

Bring Your Passion.

Appalachian Community Services (ACS) is seeking a full-time Qualified Professional-Mobile Crisis Counselor to support ACS in various functions that span across all locations, disabilities, and service locations. These functions include access to care and emergency services.

Build Your Purpose. As a Mobile Crisis Professional, you will be responsible for providing the full range of functions to meet the access and emergency needs of consumers.

Position Highlights:

  • Provide crisis assessments to individuals at the No Wrong Door office in Franklin, NC
  • Collaborate with EMS as needed to respond to community crisis calls
  • Serve consumers of all ages and disabilities, requiring cross-disability diagnostic and assessment skills
  • Work with individuals experiencing severe and persistent mental illness and/or substance use disorders
  • Support high-risk, complex cases with elevated levels of need
  • Deliver Mobile Crisis Management services, which are direct, periodic, and available 24/7

The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.

Location: Franklin, NC

Compensation: $22.91 - $26.00

  • Education:
    • A bachelor’s degree in human services or related field
  • Experience:
    • 1 year of experience providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations.

Grow with Us.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

  • Consumer-driven health plan coverage provided by Anthem
  • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
  • Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
  • An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost to you
  • Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
  • Educational Assistance (your position, date of hire and years of service determine your eligibility)
  • Advancement and Career Development Opportunities

Join a team dedicated to providing responsive, effective, and compassionate care to our communities. Together, we can make a difference—starting with you.

Equal Opportunity Employer: ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals as needed. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.
ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

EEO is the Law


EEO Supplement


E-Verify


Family Medical Leave


Pay Transparency



ncgCARE and all partner affiliates maintain a drug-free workplace.

Salary : $23 - $26

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