What are the responsibilities and job description for the Compliance Officer position at Apollo Technology Solutions LLC?
Title: Compliance Officer
Location: Doral, FL & Tallahassee, FL
Duration: 3 Months
Job Description:
Location: Doral, FL & Tallahassee, FL
Duration: 3 Months
Job Description:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a must
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
- Communicate verbally and in writing appropriately
Read and interrupt Florida statutes - Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
- Ability to speak and understand English
- High school diploma
- Excellent written and oral communication with the public
- Ability to read and interrupt Florida State Statues
- Experience working with the public in a professional work environment
- Experience working with the public and analyzing complaints
- Experience using Versa
- Experience using OnBase system