Medical - Clerical Support Staff

Overview

We are seeking a dedicated and detail-oriented Medical Clerical Support Staff to join our healthcare team. This vital role provides essential administrative and clerical support within clinical settings, ensuring smooth operations and excellent patient service. The ideal candidate will possess strong organizational skills, proficiency with electronic health record (EHR) systems, and a comprehensive understanding of medical terminology and health information management. This position offers an opportunity to contribute to high-quality patient care through efficient documentation, billing, and administrative support.

Hiring for 1 full-time position from 5:00 am- 1:00 pm (Rotating weekends and holidays)

Duties

• Manage patient intake processes, including data entry and verification of insurance information using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Assist with medical billing and coding procedures, including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding, ensuring accurate documentation review for claims submission.
• Maintain and organize medical records in compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies and health information management standards.
• Support front desk operations by scheduling appointments, answering phone calls with professional etiquette, and providing exceptional patient service.
• Process medical documentation related to care plans, insurance claims, and clinical notes with attention to detail and accuracy.
• Utilize Microsoft Office tools for report generation, data entry, and correspondence related to administrative tasks.
• Collaborate with clinical staff to ensure seamless communication regarding patient information and appointment scheduling in various EMR/EHR platforms.

Requirements

• Proven experience in medical office administration or clerical support within a healthcare environment.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is highly preferred.
• Strong knowledge of medical billing procedures, CPT coding, ICD-9/ICD-10 coding standards, and health insurance processes including Medicare.
• Excellent computer skills with proficiency in Microsoft Office Suite and electronic health records management.
• Ability to review medical documentation accurately while maintaining strict adherence to HIPAA regulations.
• Bilingual abilities are a plus to effectively serve diverse patient populations.
• Prior clinic or dental clinic experience is desirable; familiarity with clinical confidentiality policies is essential.
• Exceptional organizational skills with the ability to multitask efficiently in a fast-paced healthcare setting.
• Strong communication skills for effective phone etiquette and customer service interactions.
• Experience with medical scheduling, front desk operations, filing systems, and 10-key typing is advantageous.

Join our team to provide vital clerical support that enhances patient care delivery through professionalism, accuracy, and compassionate service!

Pay: $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $21