Quality Assurance Analyst (DDD Experience Needed)

APluscare, a provider of behavioral health services, is seeking a motivated and detail-focused

Quality Assurance Analyst to join our growing team. This position plays an important role in

maintaining service quality and ensuring compliance with regulatory standards.

The individual in this role will help develop and implement processes that support compliance

with Division of Developmental Disabilities (DDD) licensing requirements. The Quality

Assurance Specialist will also assist in monitoring program operations to promote ongoing

quality improvement and ensure adherence to agency policies and regulatory standards.

Position Overview

The Quality Assurance Analyst is responsible for reviewing residential program operations to

confirm that services meet established regulatory and quality standards. This includes

conducting audits, reviewing documentation, and supporting program development efforts in

collaboration with the QA Manager.

Candidates should have a strong understanding of DDD licensing regulations and

demonstrate the ability to maintain accuracy and attention to detail when reviewing program

records and operational procedures.

Key Responsibilities

• Conduct program audits within residential services to ensure compliance with DDD
  
  

standards and regulatory requirements.

• Review program documentation including fiscal records, medical files, and Individual
  
  

Support Plans (ISPs) to confirm accuracy and regulatory compliance.

• Assist with the development and implementation of systems designed to support quality
  
  

assurance and regulatory compliance.

• Support the QA Manager in the planning and development of new programs in
  
  

accordance with applicable funding guidelines and licensing requirements.

• Monitor program performance and help identify opportunities to strengthen quality
  
  

management practices.

• Participate in the development and delivery of training sessions for new employee
  
  

orientation.

• Manage multiple projects simultaneously while ensuring deadlines and quality
  
  

expectations are met.

• Maintain organized documentation related to quality reviews, audits, and program
  
  

monitoring.

Work Environment

This role requires a combination of office-based work and field visits to residential program

locations. The position involves interacting with program staff and reviewing operational

procedures directly within service sites.

Qualifications

• Associate's degree in social sciences or a related field, or an equivalent combination
  
  

of education and experience.

• Minimum of one year of relevant professional experience.
• Familiarity with DDD licensing standards and regulations strongly preferred.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage several responsibilities and projects at the same time while
  
  

maintaining accuracy.

• Strong communication skills and the ability to collaborate effectively with staff across
  
  

departments.

Physical Requirements

• Ability to push, pull, or lift up to 50 pounds when necessary.
• Travel between office and program locations may be required.
  
  

Employment Details

• Job Type: Full-time
  
  

Benefits

APluscare offers a competitive compensation package along with a comprehensive benefit

Program For Eligible Employees, Including

• Medical, dental, and vision insurance options
• Life insurance coverage
• 401(k) retirement savings plan
• Paid time off for full-time and part-time employees