What are the responsibilities and job description for the Low Voltage Service Superintendent position at APIC Solutions?
ABOUT THE ROLE
APIC Solutions is seeking an experienced and motivated Low Voltage Service Superintendent to lead our Low Voltage Service division. In this role, you will direct field operations, manage project leaders and technicians, and ensure superior service delivery across all projects. You will drive continuous process improvement, maintain rigorous safety and quality standards, and lead a team focused on delivering exceptional customer value. This position offers the opportunity to make a significant impact on operational efficiency, team development, and company growth.
KEY RESPONSIBILITIES
- Direct Low Voltage Service division field operations and drive increased productivity
- Manage and develop project leaders, technicians, and service staff; allocate division resources strategically
- Ensure all required materials, equipment, and inspections support project and work order schedules
- Maintain comprehensive knowledge of project requirements including service schedules, manpower projections, and cost performance
- Lead and implement division field process improvements to enhance efficiency and quality
- Oversee employee training, performance reviews, and disciplinary actions with proper documentation
- Enforce APIC policies, procedures, and quality standards across all field operations
- Conduct regular quality control inspections to uphold APIC quality benchmarks
- Manage accurate timecard review, job cost analysis, and work item cost code performance
- Lead field safety initiatives to maintain a culture of safety consciousness and compliance
- Coordinate effectively with Service Division management, Project Coordinators, and customer representatives
- Represent the company professionally in all customer interactions and communications